Copa Airlines

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About Copa Airlines(CM)

Copa Airlines (CM)- officially known as Compañía Panameña de Aviación, S.A., is the flag carrier of Panama, headquartered in Panama City. Founded in 1944, the airline is a subsidiary of Copa Holdings, SA., and a member of Star Alliance. With its main hub at Tocumen International Airport (PTY), Copa (CM) is the primary operator and owner of Colombian airline AeroRepublica, also known as Copa, Colombia (RPB).

When it was founded, Copa flew both domestic and international destinations. But now, the airline covers international routes with one single domestic route.

Fleet

Copa Airlines (CM) offers 1938 flights per week to 81 destinations in 33 countries in North America, South America, Central America, and the Caribbean. Hence, it has a large fleet size, consisting of 80 Boeing, including one Boeing 737-800BCF Cargo. Here is a list of aircraft owned by Copa Airlines (CM):

AircraftsIn Fleet
Boeing 737-7006
Boeing 737-80059
Boeing 737 MAX 914
Boeing 737-800BCF1
Total80

Copa Airlines Flight Details

Flights Per WeekMost Popular Destination
1938Tocumen International Airport (PTY, Panama City
FromToDeparture DatePrice
Panama City (PTY)Vancouver (YVR)Apr 16, 2022USD 102.55
David (DAV)Los Angeles (LAX)Oct 05, 2022USD 343
New York(JFK)Panama City (PTY)Sep 13, 2022USD 782
Madrid(MAD)Bogotá(BOG)May 10, 2022USD 383
Cancún(CUN)Bogotá(BOG)Apr 06, 2022USD 221
Medellín(MDE)Miami(MIA)Nov 12, 2022USD 455
Washington(IAD)Bogotá(BOG)Mar 10, 2022USD 233
David (DAV)New York (JFK)Nov 16, 2022USD 115
Miami(MIA)Toronto(YYZ)Mar 05, 2022USD 359
Los Angeles(LAX)Cali(CLO)May 30, 2022USD 296

Top Airports served by Copa Airlines

  • Tocumen International Airport (PTY)
  • El Dorado International Airport (BOG)
  • Juan Santamaria International Airport (SJO)
  • Toronto Pearson International Airport (YYZ)
  • Boston Logan International Airport (BOS)
  • Miami International Airport (MIA)
  • John F. Kennedy International Airport (JFK)
  • Tampa International Airport (TPA)
  • Jose Marti International Airport (HAV)
  • Las Americas International Airport (SDQ)

Copa Airlines (CM) Policies & Services (Cancellation, Baggage, Check-in, Booking Fee, in-flight Entertainment)

Cancellation Policy

Copa Airlines (CM) is constantly updating its Cancellation and Refund policy to keep it flexible and convenient for the passengers. You do not have to worry about the last-minute cancellation cost with a Copa Airlines flight reservation. Under the Copa Airlines cancellation policy, you can cancel your flight and claim a full refund under the following conditions:

  • If you put your reservation on hold for more than 24 hours, your ticket will be cancelled.
  • If the passenger, passenger’s companion or close relative/s dies or is seriously ill, the passenger can cancel the flight and receive a refund or reschedule a flight.
  • If you are denied boarding due to overbooking, you are eligible for a full refund.
  • The passengers can cancel their flights only if the booking is made from the official website, customer support or concerned airport counters.
  • Under Copa Airlines 24 hour cancellation policy, if the flight is canceled within 24 hours of reservation, then Copa Airlines (CM) will not charge any cancellation fee. 
  • The passengers are eligible to cancel their flights only if the booking is made from the official website, customer support or concerned airport counters.
  • If you have booked your Copa Airlines flights from a third-party agency, then contact their customer support for more information about the refund policy.

Refund Policy

  • Ticket refund is subject to fare rules.
  • If the ticket is non-refundable, you can use it as a method of payment for a new ticket, which must be in the name of the same passenger as on the original ticket.
  • If your flight is cancelled or delayed by 4 hours or more, you are eligible for a refund.
  • As per Copa Airlines (CM) flight cancellation refund policy the passenger is eligible for refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
  • If cancellation is made within 24 hours then the refund will be credited within 7- 10 working days. And, in case the payment is delayed, you can get in touch with the airline’s customer support.

Baggage Policy

  • The baggage policy of Copa Airlines (CM) allows one piece of carry-on baggage with a maximum weight of 22lbs and one personal item bag in both business and economic class. Moreover, the 3 dimensions of wheeled or non-wheeled bags should not exceed 58cm×35cm×22cm. 
  • The personal item bag is considered as the handbag, laptop bag or suitcase which should be of the allowed baggage size to fit in the overhead bin or under the seat in front of you.

Checked Baggage Allowance

Baggage Allowance for Domestic flights within Colombia
Cabin Class/ FlightBaggage allowance
Business Class70lbs
Economy Class50lbs
Baggage Allowance for flights to and from USA and Central America
Cabin Class/ FlightNo. of pieces allowedBaggage AllowanceMaximum size
Business Class2 pieces70lbs62 inches
Economy Class1 piece50lbs62 inches
Baggage Allowance for flights to and from South America
Cabin Class/ FlightNo. of pieces allowedBaggage AllowanceMaximum size
Business Class2 pieces70lbs62 inches
Economy Class1 piece50lbs62 inches
Baggage Allowance for Flights to and from Europe
Cabin Class/ FlightNo. of pieces allowedBaggage AllowanceMaximum size
Business Class2 pieces70lbs62 inches
Economy Class1 piece50lbs62 inches

Carry on baggage for infants

  • Copa Airlines (CM) will transport your infant’s child seat and stroller free of cost under checked baggage. A diaper bag will be counted under the parent’s carry-on limit.
  • The airlines also recommend the use of car seats to optimize your child’s safety as per the Federation Aviation Administration.

Carry on pets

  • Copa Airlines (CM) allows pets such as dogs and cats only on the aircrafts but space for their travel is subject to availability. Hence, for a smooth travel with your beloved pet you must reserve a seat well before your scheduled departure.
  • If your tickets are booked with a third party, then make reservations for your pet with the concerned party only.

Booking Fee

Copa Airlines flight schedule doesn’t charge any booking fees for bookings via the official website. However, charges may apply for third-party agency flight bookings.

Check-in and verification

  • Copa Airlines (CM) offers you an online check-in option where you can check your flight departure terminal, book your favorite seat and print out your boarding pass from the comfort of your home. 
  • The web check-in opens up 24 hours prior to your departure date till 60 minutes before the flight takes off. 
  • Moreover, if you’re unable to print your boarding pass, then you can print one at the offline self check-in kiosk no later than 60 minutes before departure.

Baggage Check-in

After the self check-in procedure you are required to get your baggage checked at the baggage counter no earlier than 6 hours and no later than 60 minutes before scheduled departure.

In-flight Entertainment

Traveling via Copa Airlines (CM) provides you a whole package of entertainment. The Copa Airlines (CM) aircrafts provides a wide range of music to listen to and wi-fi access to make your journey impeccable.

Copa Airlines (CM) Meal

  • Copa Airlines (CM) provides in-flight meals such as snacks, beverages and freshly prepared dishes for breakfast, lunch, and dinner and is available according to your flight duration and cabin class.
  • You can also carry your own food and drinks to eat in the flight but are prohibited from drinking your own alcoholic beverages. 

Customer Support

Passengers utilizing Copa Airlines (CM) flights can call on their customer support toll free number 1 800 886 2672 or visit https://www.copaair.com/en/web/co for any other queries.

FAQs

  • Can I cancel my Copa Airlines (CM) flight?

    Yes, You can easily initiate a cancellation request for the flight booked via https://www.copaair.com/, Copa Airlines contact no 1 800 886 2672, or airport counters within 24 hours from the purchase. The cancellation would be applicable only on the eligible Copa Airlines flights canceled within the allowed time span.

  • Can I cancel my Copa Airlines (CM) reservation for free within 24hours?

    If the passenger cancels his/her booking within 24hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7 days or more at the time of initiating the cancellation request.

  • How much does Copa Airlines (CM) charge for flight cancellation?

    If the passenger cancels his/her booking within 24hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7 days or more at the time of initiating the cancellation request.

  • How to get a refund with a non-refundable ticket?

    As per Copa Airlines cancellation policy, to get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • How long will it take to get the refund?

    The refund is usually initiated within 7-10 working days of Copa Airlines (CM) flight cancellation.

  • Do I get a refund if my flight is canceled?

    You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.

  • Can I make a cancellation request on the day of departure?

    Copa Airlines flight cancellation policy allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class, reason, and many other factors.

  • Does Copa Airlines provide wheelchair service to specially-abled passengers?

    Yes, Copa Airlines (CM) offers wheelchair and mobility services from the check-in counters at your departing airport.

  • Do I need to show any documents while flying with Copa Airlines (CM)?

    For international passengers, visas, passports, and other necessary documents will be required as per the Government guidelines for Copa Airlines (CM) flights.

  • Is it safe to travel with Copa Airlines (CM) during Covid-19?

    Copa Airlines (CM) strictly takes all the necessary measures and follows the Covid-19 guidelines to ensure a safe journey for each passenger. From sanitizing the aircraft after each journey to providing a PPE kit and checking the temperature of each passenger, Copa Airlines (CM) ensures safe travel.

  • How to get a refund with a non-refundable ticket?

    To get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • Can I bring my own food?

    Yes you can bring your own food and can eat it on the flight. However, you aren’t allowed to drink your own alcoholic beverages on the flight.

  • Does Copa Airlines (CM) provide in-flight dining?

    Copa Airlines (CM) provides complimentary food and beverages on all flights, depending on the duration of the journey.

  • Can I fly when I am pregnant?

    Pregnant passengers need to show the medical certificate which should not be 5 days before scheduled flight departure. The medical certificate must state that the passenger is fit to travel.

  • How much does Copa Airlines (CM) charge for flight cancellation?

    If you cancel your Copa Airlines (CM) flights within 24 hours from your departure date then a nominal fee of USD 100 to USD 400 will be charged. However, after a 24 hours time frame, a fee of USD 100 to USD 500 will be charged as per Copa Airlines (CM) flight cancellation policy.

  • Where can I check my Copa Airlines (CM) flight status?

    You can simply visit the official website of Copa Airlines (CM). There you can navigate to the Online check-in box, type your booking id or ticket number and your last name to get all the necessary updates.

  • Does Copa Airlines (CM) allow pets on flights?

    Yes, you can travel seamlessly with your beloved pet on Copa Airlines (CM) flights. However, to learn more about the flying with pets guidelines you are advised to visit the official website.

COPA Airlines ‏(CM) Popular Airports

  • John F Kennedy International Airport Flights
  • Jorge Chavez International Airport Flights
  • Miami International Airport Flights
  • Dulles International Airport Flights
  • Mariscal Sucre International Airport Flights
  • Orlando International Airport Flights
  • Los Angeles International Airport Flights

Popular routes of the COPA Airlines ‏(CM) airlines

  • New York City to Panama City (NYC to PFN)
  • Panama City to New York City (PFN to NYC)
  • Panama City to Lima (PFN to LIM)
  • Panama City to Miami (PFN to MIA)
  • Miami to Panama City (MIA to PFN)

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