Air Europa

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About Air Europa

Air Europa is the third-largest flag carrier airline of Spain and is headquartered in  Llucmajor, Mallorca, Spain. It was founded in 1986, and has a primary hub at the Madrid Barajas Airport. In addition, it operates under the parent company Globalia. Currently, Air Europa(UX) serves 44 destinations in Spain, Europe, South America, North America, the Caribbean, Morocco, and Tunisia. Moreover, the airline has successfully incorporated a codeshare agreement with 24 airlines. Being a substantial airline, Air Europa flights operate more than 2000 flights on a weekly basis. 

Fleet

The fleet size of Air Europa is 36 and entirely consists of narrow body aircrafts made mostly out of Boeing aircrafts.

Let’s find out the list of aircrafts employed for Air Europa(UX):

AircraftIn Fleet
Boeing 737-80018
Boeing 787-88
Boeing 787-910
Total36

Air Europa Flight Details

Flights Per WeekMost Popular Destination
2336Madrid Barajas Airport(MAD)

Popular Air Europa Flight Routes and Destination

OriginDestinationDeparture DateBest Price
Barcelona (BCN) Madrid (MAD)Mar 05, 2022USD 169 
Ibiza (IBZ)Palma de Mallorca (PMI)Apr 29, 2022USD 243 
Ibiza (IBZ)Madrid (MAD)Mar 15, 2022USD 214 
Porto (OPO)Madrid (MAD)Jun 06, 2022USD 278 
Santa Cruz (VVI)Las Palmas (LPA)Jun 18, 2022USD 254
Milan (MXP)London (LGW)Sep 23, 2022USD 195
Madrid (MAD)Bilbao (BIO)Jun 15, 2022USD 318 
Paris (ORY)Vigo (VGO)May 13, 2022USD 298
Bogota (BOG)Madrid (MAD)May 15, 2022USD 357 
Munich (MUC)Madrid (MAD)Apr 26, 2022USD 366

Top Airports Served by Air Europa (UX)

  • Madrid Barajas Airport (MAD)
  •  Palma de Mallorca Son Sant Joan Airport (PMI)
  •  Barcelona-El Prat Airport (BCN)
  •  Bilbao Airport (BIO)
  •  Santa Cruz de Tenerife Tenerife-Norte Airport (TFN)
  •  Lisbon Humberto Delgado Airport (LIS)
  •  Vigo Airport (VGO)
  •  A Coruña Airport (LCG)
  •  Paris Orly Airport (ORY)
  •  Ibiza Airport (IBZ)
  •  Las Palmas de Gran Canaria Airport (LPA)
  •  Rome Fiumicino Airport (FCO)
  •  London Gatwick Airport (LGW)
  •  Milan Malpensa Airport (MXP)
  •  Munich Franz Josef Strauss Airport (MUC)

Air Europa (UX) Policies & Services 

Cancellation Policy

The Air Europa cancellation policy provides flexibility and premium benefits, offering a convenient journey to all their passengers. Besides, with Air Europa, you don’t have to worry about the refund or last minute cancellation. Here are some facts to understand the policy better:

  • The passengers are eligible to cancel their Air Europa flights only if the booking is made from Air Europa’s official website or via customer support. 
  • For bookings made via a third-party agency you are suggested to contact the concerned party only.
  • The cancellation is  allowed only if the booking is made 7 days prior to the scheduled departure date.
  • If the flight is canceled within 24 hours of reservation, then Air Europa will not charge any cancellation fee. 
  • The amount of cancellation fee also depends on the flight route, destination and many more.
  • The Air Europa 24 hour flight cancellation policy is applicable to both refundable and non-refundable flight tickets irrespective of the destination(domestic or international).

Refund Policy

  • As per Air Europa(UX) flight cancellation refund policy the passenger is eligible for a refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
  • If your ticket is non-refundable, then don’t worry. You are also eligible for a full refund if the ticket is canceled within 24 hours of booking.
  • The refund will be credited within 7-10 working days from the day of cancellation. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
  • The refund of the Air Europa flights ticket depends upon several factors like technical glitch, flight cancellation and many more. 
  • Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the Air Europa cancellation policy.

Baggage Policy

The baggage policy of Air Europa(UX) follows different baggage rules depending on the class. Moreover, the 3 dimensions of wheeled or non-wheeled bags should not exceed 55cm×35cm×25cm. 

  • Business Class
    Two pieces of carry-on baggage not weighing more than 30lbs in total.
  • Economy class
    One piece of carry-on baggage not weighing more than 22lbs and one small bag not weighing more than 4lbs. 

Note- The personal item bag is considered as the handbag, laptop bag or suitcase.

In addition to the personal item bag, you can carry an accessory bag with maximum dimensions of 20 cm x 35 cm x 30 cm, which will be placed under the seat. 

Checked Baggage Allowance

Baggage Allowance for Domestic flights within Spain

Cabin Class / FlightBaggage allowanceMaximum size
Business Class50lbs62 inches
Economy Class50lbs62 inches

Baggage Allowance for flights to and from North, South America, and Caribbean

Cabin Class / FlightBaggage AllowanceMaximum size
Business Class50lbs62 inches
Economy Class50lbs62 inches

Baggage Allowance for flights to and from Morocco and Tunisia

Cabin Class / FlightBaggage AllowanceMaximum size
Business Class50lbs62 inches
Economy Class50lbs62 inches

Baggage Allowance for Flights to and from Europe

Cabin Class / FlightBaggage AllowanceMaximum size
Business Class50lbs62 inches
Economy Class50lbs62 inches

Carry on baggage for infants

  • Air Europa(UX) will transport your infant’s child seat and stroller free of cost under checked baggage. You can also carry your child’s accessories as an addition to the parent’s checked baggage. 
  • The airlines also recommends the use of car seats to optimize your child’s safety as per the Federation Aviation Administration. 

Carry on pets

  • Air Europa(UX) allows small domestic pets, including cats and dogs to travel along with passengers in the cabin. 
  • The pet container/ kennel must be small enough to fit in the carrier underneath the seat in front of you. 
  • The kennel along with the pet must not exceed a weight limit of 22 lbs and dimensions of 55cm x 35cm x 25 cm.

Booking Fee

A nominal service fee for Air Europa scheduled flights is charged on flight bookings varying on the duration of the flight and the destination. 

Check-in & Verification

  • Air Europa offers you an online check-in option via their website, from where you can print out your boarding pass, change your seat, and print your flight receipt from the comfort of your home. 
  • The web check-in opens up 24 hours prior to your departure date till 60 minutes before the flight takes off. 
  • The airline also provides an interactive offline check-in option, where you can print your boarding pass and baggage tag from the self-serving kiosks. 

Baggage Check-in

After the check-in process, you need to get your baggage checked at the baggage counter no later than 60 minutes before scheduled departure.

In-flight Entertainment

  • Traveling via Air Europa(UX) means a whole package of entertainment, from which you can choose what suits you best. 
  • Moreover, the Air Europa aircrafts are packed with seatback screens and Wi-fi access to make your journey impeccable. You can watch your favorite movie or TV shows, listen to music either on the screen or connect it with your own device. 

Air Europa(UX) Meal Policy

  • Air Europa provides in-flight meals such as snacks, beverages and freshly prepared dishes for breakfast, lunch, and dinner (inspired by Canada), which are available on purchase, according to your flight duration. 
  • The meal variations are allotted according to the particular destination and as per your cabin class. 

Customer Support

Passengers utilizing Air Europa flights can call on their customer support number +30 2238 5436 or visit https://www.aireuropa.com/ot/en/home for any other queries.

FAQs

  • Does Air Europa provide wheelchair service to specially-abled passengers?

    Yes, Air Europa(UX) offers wheelchair and other mobility services upon request at your departing airport, for those who are unable to ascend the staircase or else.

  • Do I need to show any documents while flying with Air Europa?

    For international passengers, visas, passports, and other necessary documents will be required as per the Government guidelines for Air Europa flights. 

  • Is it safe to travel with Air Europa during Covid-19?

    Air Europa(UX) strictly takes all the necessary measures and follows the Covid-19 guidelines to ensure a safe journey for each passenger. From sanitizing the aircraft after each journey to providing a PPE kit and checking the temperature of each passenger, Air Europa ensures safe travel.

  • How to get a refund with a non-refundable ticket?

    To get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • Can I bring my own food?

    Yes you can bring your own food. However, the container should be sealed perfectly.

  • Does Air Europa provide in-flight dining?

    Air Europa(UX) provides paid food and beverages on all flights, depending on the duration and destination you’re flying to.

  • Can I fly when I am pregnant?

    Pregnant passengers need to show the medical certificate which should not be 5 days before scheduled flight departure. The medical certificate must state that the passenger is fit to travel.

  • How much does Air Europa charge for flight cancellation?

    If you cancel your Air Europa flights within 24 hours from your departure date then a nominal fee of 100$ to 400$ will be charged. However, after a 24 hours time frame, a fee of 100$ to 500$ will be charged as per Air Europa flight cancellation policy. 

  • Where can I check my Air Europa flight status?

    You can simply visit the official website of Air Europa(UX). There you can navigate to the Online check-in box, type your booking id or ticket number and your last name to get all the necessary updates.

  • Does Air Europa allow pets on flights?

    Air Europa(UX) allows small domestic pets such as dogs and cats to travel along with passengers in the cabin. 

  • Can I cancel my Air Europa flight?

    Yes, You can easily initiate a cancellation request for the flight booked via Air Europa.com, Air Europa Call Center, or airport counters within 24 hours from the purchase. The cancellation would be applicable only on the eligible Air Europa flights canceled within the allowed time span.

  •  Can I cancel my Air Europa reservation for free within 24hours?

    If the passenger cancels his/her booking within 24hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7 days or more at the time of initiating the cancellation request.

  • How much does Air Europa charge for flight cancellation?

    The Air Europa(UX) flight cancellation fee is 100$ to 400$ and would be applicable after 24 hours from the date of booking. However, your eligibility criteria for a refund or credit voucher depends on the fare rules applied to your flight booking.

  • How long will it take to get the refund ?

    The refund is usually initiated within 7-10 days of Air Europa flight cancellation.

  • Do I get a refund if my flight is canceled?

    You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.

  • Can I make a cancellation request on the day of departure?

    Air Europa flight cancellation policy allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class, reason, and many other factors.

Air Europa Popular Airports

  • Barajas International Airport Flights
  • Miami International Airport Flights
  • Barcelona Airport Flights
    Palma De Mallorca Airport Flights
  • Jorge Chavez International Airport Flights
  • Orly International Airport Flights

Air Europa Popular Routes

  • Miami to Madrid (MIA to MAD)
  • Madrid to Miami (MAD to MIA)
  • Madrid to New York City (MAD to NYC)
  • Barcelona to Madrid (BCN to MAD)
  • Madrid to Barcelona (MAD to BCN)

Air Europa Popular Destinations

  • Flights to Madrid
  • Flights to Miami
  • Flights to Panama City
  • Flights to New York City
  • Flights to Barcelona
  • Flights to Lima

Other Help Topics

  • Air Europa customer support number
  • Air Europa flight change
  • Air Europa cancellation policy
  • Air Europa refund policy
  • Air Europa baggage policy
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