Air France Cancellation and Refund Policy

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Flight booking might be an easy process. But have you ever thought about the scenarios when you have to cancel your flights? Obviously cancellation and other procedures will make you skeptical. Fortunately, to make it easier for the passengers, several airlines are constantly working to upgrade their policies. If you have booked a ticket with Air France, then things would be easier for you. However, it’s best to take a full read of Air France cancellation and refund policy before planning to cancel your tickets. 

Air France(AF) is a major flag carrier airline of France, with its headquarters in Tremblay-en-France. It was founded in 1933 and has a primary hub at Paris Charles de Gaulle Airport. In addition, it operates in 175 destinations of 78 countries and carries around 46,803,000 annually. 

Air France Cancellation Policy (AF)

Planning to cancel your Air France(AF) flight? Don’t worry! With Air France you are fully covered. Whether it’s about canceling a flight right after booking or at the last minute, the airline has an optimum clause for all such cases. Not only is the Air France cancellation policy seamless, but also ensures satisfactory and effortless experience to all the passengers. So, check out our guide to find in-depth information about cancellation and refund with Air France.

Air France 24 Hours Cancellation Policy (AF)

Fortunately, the Air France 24 hours cancellation policy is applicable on all tickets. This means, if you cancel your flights within 24 hours of booking, you are eligible for full refund. However, it’s best that you check out the following points to avoid any chances of confusion.

  • If an Air France flight is canceled within 24 hours of booking, then the airline will not charge any cancellation fee.
  • To be eligible for the 24 hours cancellation policy, you must have booked your flights at least 7 days prior to the departure date. 
  • After 24 hours from booking, a cancellation fee is charged, depending upon the type of the tickets.
  • The policy is applied to both restricted and unlimited flight rates.

Air France Cancellation Policy Due To Covid-19 (AF)

Amid the outbreak of Covid-19, the airline has upgraded its terms and decided to offer certain amendments. Check these alterations as follows:

  • If the passengers want to reschedule their ticket, they can make a rebooking without any extra cost.
  • All tickets booked amid the pandemic and canceled will be fully refunded back to their original sources.
  • All passengers are entitled to seamless cancellation and full refund, even if the ticket is non-refundable.

Air France Cancellation Policy for Refundable and Non-Refundable Tickets

  • All the passengers are entitled to a full refund until the risk-free period lasts.
  • Passengers with non-refundable tickets, won’t receive any refund after the 24-hours risk-free period. 
  • You will get a full refund with business ticket fare, irrespective of refundable and non-refundable ticket. 
  • A penalty will be charged, if you cancel your tickets 2-3 days or a few hours prior to the scheduled departure. 
  • In case, if flight cancellation occurs due to uncertain natural calamities or due to the airline’s fault, then the passengers will receive full refund or an alternative flight for another day.

Air France Cancellation Policy for Different Class (Economy and Business)

Air France cancellation and refund policy varies differently depending upon the ticket fare and cabin class. For more relevant information, check out these points explaining the policy.

Economy Class

  • The tickets in economy class are non-refundable. Hence, it’s best to book a refundable ticket if there might be a chance that you will cancel your flight.
  • If you cancel a non-refundable economy flight after the risk-free period, then a cancellation fee of USD 100-USD 400 will be charged.

Business Class

  • An Air France flight ticket under the business fare allows you to make changes without paying any extra cost even after the risk-free period, or if you miss your flight.
  • All refundable tickets will be fully compensated. However, if the earlier paid fare is invalid for new tickets, you might be required to pay an extra amount. 

How to Get Compensation In Case of Flight Delay or Cancellation?

According to Air France(AF) Airlines flight cancellation policy, if your flight gets delayed or canceled due to any natural calamities or because of the airline’s fault, then the passengers are entitled to get compensation depending upon the ticket type and other factors.

  • Passengers are eligible for compensation, if the flight is delayed for more than three hours. 
  • Depending on the type of ticket, passengers can avail a monetary compensation of upto USD 700.  
  • Passengers are eligible for full refund if they refuse to take an alternative flight offered by the airline.
  • For all flights delayed for fewer than 1500 km, then a compensation of USD 237 if provided.
  • For all flights delayed between 1500 km and 3500 km, then a compensation of USD 377 is provided.
  • For all flights over 1,500 km within the EU, the compensation of USD 377 is provided.
  • For all flights over 3,500 km outside of the EU, the compensation of USD 560 i s provided.

How to Cancel an Air France(AF) Flight?

Air France cancellation and refund policy allows you to cancel your flights seamlessly. You can cancel either by visiting the airline’s official website or by contacting the customer support / airport’s ticket office.  Here’s how you can cancel your Air France flights:

Method 1- Cancel Online

  • You can simply cancel your flights online from the airline’s official website.
  • Open any web browser and visit the Air France website’s homepage. Then click onMy Reservations tab. 
  • Enter your ticket credentials in the provided space to manage your booking. Then click Search to find your stored details.
  • After that you will get an option to cancel/change your flight. Click on the ‘change or cancel trip’ button.
  • Select the passenger segment or flight you would like to cancel.
  • Review Air France cancellation policy once to avoid any misunderstanding. The next page will direct you to the ‘flight refund cancellation’ entitled by the airline.
  • Click on ‘Confirm my cancellation’.
  • You will receive a confirmation mail regarding the cancellation.

Method 2- Cancel Over Call

  • In this method, you can make a call to customer support of the airline. The toll free number of Air France is: 1 860 590 8822 . 
  • If you have any queries regarding the cancellation or refund, you can raise a question in front of the agent.
  • Tell the customer support executive, whether you want to make changes or cancel your flight.  
  • The agent will ask you about the ticket related information, provided during the booking. Provide all relevant information to make the process easier.
  • Choose a payment method if you have to pay a cancellation fee for Air France flights.
  • The airline will send a confirmation mail regarding the cancellation.

Method 3- Cancel at the Airport 

  • If the online method doesn’t meet your expectations, you can simply make a visit to the airport from where you were to board the flight from.
  • Next, head to the Air France’s ticket office to talk about the cancellation procedure.
  • In this way, you can converse face to face with the agent, ask about your queries and initiate flight cancellation. 
  • The entitled refund will be credited back to the original source of payment made by the passengers.

Air France Cancellation Fee (AF)

The passengers are required to pay USD 100-USD 400 as cancellation fees if a flight is canceled after 24 hours of booking. The cancellation fee also depends on the fare regulations that apply to your booking. If your ticket is eligible for a refund, the airline will initiate the refundable amount within 10 days. The airline may also offer you a credit voucher, which will be valid for 365 days from cancellation. 

Air France Refund Policy

  • As per Air France cancellation and refund policy the passenger is eligible for refund if the flight is canceled within 24 hours from booking, irrespective of the ticket type.
  • The refund will be generated back to the original source of the payment. 
  • If cancellation is made within 24 hours then the refund will be credited within 7- 10 working days. However, passengers who purchased the ticket via cash or cheque need to wait for 20 to 25 business days.
  • The non-refundable tickets are not eligible for any refund after the 24-hours risk-free period is over.
  • Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund.
  • If you cancel flights three or two days before the scheduled departure, then you are not eligible for refund even with refundable tickets. Instead, the airline has full authority to charge the complete ticket fare as penalty. 

How to Get Refund from Air France?

There are two ways you can request for a refund- online and offline.

Online Method

  • Visit Air France’s official website.
  • Enter your log-in information to sign-in to your account.
  • Click the ‘Manage My Booking’ option.
  • Enter your cancel booking information
  • Open your canceled ticket
  • Go to the bottom of the respective page, where you will find the ‘Refund’ option
  • Click on it and refill all the required information and apply for the refund.

Offline Method

  • Call Air France’s customer support number based on your language and region
  • Click on the correct button to talk with an agent
  • Share the required information with Air France’s expert agent
  • Request for a refund

Air France Customer Support Number for Cancellation and Refund Policy

There’s a different Air France customer support number, depending upon the region. Check out the list of the important phone numbers required to cancel tickets or claim a refund.

  • France: 1800 419 2033
  • North America
    United States: (1)8002372747
    Canada: 18003758723
  • Latin America
    Brazil: 551138788360
  • Europe
    United Kingdom: +442076600337
  • Asia 
    China: 864008808808
    India: 911246233502
    South Korea: 0 808 22 02 44

FAQs

  1. Can I get a full refund if I cancel my flight?

    Yes, You can get a full refund if you cancel your flight within 24 hours of booking. The cancellation would be applicable on all fares except for Basic and Classic fares, where passengers are not eligible for a refund.

  2. How much is the cancellation fee for Air France?

    The Air France flight cancellation fee is USD 100-USD 400 and would be applicable after 24 hours from the date of booking. However, your eligibility criteria for a refund or credit voucher depends on the fare rules applied to your flight booking.

  3. Does Canceling a flight give you a refund?

    The refund policy of Air France depends on the type of ticket you purchased. If the ticket meets all the requirements, you will receive an amount as refund.

  4. Can I cancel my Air France reservation for free within 24hours?

    If the passenger cancels his/her booking within 24hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7 days or more at the time of initiating the cancellation request.

  5. How to get a refund with a non-refundable ticket?

    To get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  6. Do I get a refund if my flight is canceled?

    You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.

  7. Can I make a cancellation request on the day of departure?

    Air France allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class, reason, and many other factors.

  8. What are the easiest ways to cancel my Air France flight ticket?

    You can easily cancel your Air France flight by visiting the official website of the airline. You can also call the customer support number or visit the airline counter at the airport.

  9. Is it possible to make flight changes on Air France?

    Yes, Air France allows its passengers to make changes in their bookings depending upon the ticket type.

  10. What will I do if Air France cancels my flight?

    In case Air France cancels your flight or denies you boarding, the airline compensates for the inconvenience.

Air France Popular Airports

  • Charles De Gaulle Airport Flights
  • Amsterdam Airport Schiphol Flights
  • Los Angeles International Airport Flights
  • Dulles International Airport Flights
  • Logan International Airport Flights

Air France Popular Routes

  • New York City to Paris (NYC to PAR)
  • Atlanta to Paris (ATL to PAR)
    Los Angeles to Paris (LAX to PAR)
  • Washington Dc to Paris (WAS to PAR)
  • Paris to Washington Dc (PAR to WAS)
  • Paris to Los Angeles (PAR to LAX)

Air France Popular Destinations

  • Flights to Paris
  • Flights to New York City
  • Flights to Atlanta
  • Flights to Washington DC
  • Flights to Los Angeles

Other Help Topics

  • Air France customer support number
  • Air France flight change
  • Air France cancellation policy
  • Air France refund policy
  • Air France baggage policy

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