Cathay Pacific Airlines

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About Cathay Pacific Airlines

Cathay Pacific (CX) is a renowned major flag carrier airline of China and is headquartered in Hong Kong’s metropolitan area. Founded in 1946, the Cathay Pacific flights operate from their primary hub at Hong Kong International Airport. In addition, Cathay Pacific Airlines(CX) operates in 190 destinations in more than 60 countries worldwide as of December 2021. Besides, it is an active member of Oneworld airline alliance and has a codeshare agreement with 30 airlines currently.

Fleet

Before you make Cathay Pacific flight booking, know about the aircrafts owned by the airline. The fleet size of Cathay Pacific fleet is 153 and consists of narrow and wide body aircraft made out of two aircraft families: Airbus and Boeing. 

Let’s find out the list of aircrafts employed for Cathay Pacific Airlines(CX):

AircraftIn Fleet
Airbus A320-2001
Airbus A321-2004
Airbus A321neo5
Airbus A330-30040
Airbus A350-90028
Airbus A350-10015
Boeing 777-30017
Boeing 777-300ER44
Total153

Cathay Pacific Flight Details

Flights Per WeekMost Popular Destination
2766Hong kong International Airport(HKG)
OriginDestinationDeparture DateBest Price
Shanghai(PVJ)Hong Kong(HKG)Mar 15, 2022USD 112
Melbourne(MEL)Hong Kong(HKG)Apr 16, 2022USD 343
Beijing(PEK)Hong Kong(HKG)Mar 05, 2022USD 359 
Bangkok(BKK)Hong Kong(HKG)May 25, 2022USD 178
New York(JFK)Hong Kong(HKG)Nov 18, 2022USD 387
Hong Kong(HKG)Osaka(KIX)Jun 28, 2022USD 198
Amsterdam(AMS)Beijing(PEK)Jul 27, 2022USD 241
Taipei City(TPE)Hong Kong(HKG)Sep 13, 2022USD 269
Boston(BOS)Shanghai(PVJ)Oct 10, 2022USD 783
Hong Kong(HKG)Miami(MIA)Apr 26, 2022USD 481

Top Airports Served by Cathay Pacific Airlines (CX)

Before you make a Cathay Pacific flight booking, here is a list of top airports served by the airline.

  • Hong Kong Intl Airport (HKG)
  •  Taipei City Taiwan Taoyuan Intl Airport (TPE)
  •  Shanghai PuDong Airport (PVG)
  •  Bangkok Suvarnabhumi Airport (BKK)
  •  Singapore Changi Airport (SIN)
  •  London Heathrow Airport (LHR)
  •  Beijing Capital Airport (PEK)
  •  Sydney Kingsford Smith Airport (SYD)
  •  Manila Ninoy Aquino Intl Airport (MNL)
  •  Kaohsiung City Airport (KHH)
  •  New York John F Kennedy Intl Airport (JFK)
  •  Tokyo Narita Airport (NRT)
  •  Osaka Kansai Intl Airport (KIX)
  •  Los Angeles Airport (LAX)
  •  Melbourne Airport (MEL)

Cathay Pacific Airlines (CX) Policies & Services

Cancellation Policy

The Cathay Pacific cancellation policy is seamless and flexible to provide passengers the best experience without any chaos. Besides, with Cathay Pacific Airlines, you don’t have to worry about the refund or last minute cancellation. Here are some facts explaining the policy:

  • The passengers are eligible to cancel their Cathay Pacific flights only if the booking is made from Cathay Pacific official website, customer support or concerned airport counters.
  • If you have booked your Cathay Pacific Airlines(CX) flights from a third-party agency, then contact their customer support for more information about the refund policy.
  • The cancellation is only allowed if the booking is made 7 days prior to the scheduled departure date.
  • If your Cathay Pacific flight booking ticket is canceled within 24 hours of reservation, then Cathay Pacific will not charge any cancellation fee. 
  • The amount of cancellation fee depends on the flight route, destination and many more.
  • The Cathay Pacific flight cancellation policy is applicable to both refundable and non-refundable flight tickets.

Refund Policy

  • As per Cathay Pacific flight cancellation refund policy the passenger is eligible for refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
  • If Cathay Pacific flight booking cancellation is made within 24 hours then the refund will be credited within 7- 20 working days. And , in case the payment is delayed, you can get in touch with the airline’s customer support.
  • The refund of the Cathay Pacific flight ticket depends upon several factors like technical glitch, flight cancellation and many more. 
  • Passengers who are affected by the Cathay Pacific airlines booking flight cancellation due to severe weather conditions or government travel restrictions can claim a refund.

Baggage Policy

  • The baggage policy of Cathay Pacific Airlines(CX) allows one piece of carry-on baggage with a maximum weight of 22lbs and one personal item bag in both business and economic class. Moreover, the 3 dimensions of wheeled or non-wheeled bags should not exceed 56cm×36cm×23cm. 
  • The personal item bag is considered as the handbag, laptop bag or suitcase which should be of the allowed baggage size to fit in the overhead bin or under the seat in front of you, even if you have made a Cathay Pacific airlines booking.

 Checked Baggage Allowance

Baggage Allowance for Domestic flights within Hong Kong

Cabin Class / FlightBaggage allowance
Business Class70lbs
Economy Class50lbs

Baggage Allowance for flights to and from USA and Central America

Cabin Class / FlightNo. of pieces allowedBaggage AllowanceMaximum size
Business Class2 pieces70lbs79 inches
Economy Class1 piece50lbs62 inches

Baggage Allowance for flights to and from South America

Cabin Class / FlightNo. of pieces allowedBaggage AllowanceMaximum size
Business Class2 pieces70lbs79 inches
Economy Class1 piece50lbs62 inches

Baggage Allowance for Flights to and from Europe

Cabin Class / FlightNo. of pieces allowedBaggage AllowanceMaximum size
Business Class2 pieces70lbs79 inches
Economy Class1 piece50lbs62 inches

Carry on baggage for infants

  • Cathay Pacific Airlines(CX) will transport your infant’s child seat and stroller free of cost under checked baggage. A diaper bag will be counted under the parent’s carry-on limit.
  • The airlines also recommend the use of car seats to optimize your child’s safety as per the Federation Aviation Administration. 

Carry on pets

Cathay Pacific flights doesn’t allow pets(dogs, cats, etc) on the aircrafts except the medically certified service animals. 

Booking Fee

The booking fee for Cathay Pacific scheduled flights is applicable on booking via official website, and none at the airport or third party agencies.

Check-in and verification

  • Cathay Pacific offers you an online check-in option where you can check your flight departure terminal, book your favorite seat and print out your boarding pass from the comfort of your home. 
  • The web check-in opens up 48 hours prior to your departure date till 90 minutes before the flight takes off. 
  • Moreover, if you’re unable to print your boarding pass, then you can print one at the offline self check-in kiosk no later than 45 minutes before departure, with the help of Cathay Pacific airlines booking.

Baggage Check-in

After the self check-in procedure you are required to get your baggage checked at the baggage counter no earlier than 6 hours and no later than 90 minutes before scheduled departure.

In-flight Entertainment

  • Traveling via Cathay Pacific flights provides you a whole package of entertainment. The Cathay Pacific aircrafts are packed with seatback screens and wi-fi access to make your journey impeccable. 
  • The airline provides a wide array of movies, music, podcasts, video games and HBO Max to encourage your excitement and make your journey unforgettable.

Cathay Pacific Airlines Meal Policy

a valid Cathay Pacific airlines booking provides in-flight meals such as snacks, beverages and freshly prepared dishes for breakfast, lunch, and dinner and is available according to your flight duration. You can pre-order your favorite meals 24 hours prior to your flight departure via the official website of Cathay Pacific Airlines(CX).

Customer Support

Passengers utilizing Cathay Pacific flights can call on their customer support toll free number 000 800 852 1290 or visit https://www.cathaypacific.com/cx/en_US.html for any other queries.

FAQs

  • Can I cancel my Cathay Pacific Airlines flight?

    Yes, You can easily initiate a cancellation request for the flight booked via Cathay Pacific.com, Cathay Pacific Call Center, or airport counters within 24 hours from the purchase. The cancellation would be applicable only on the eligible Cathay Pacific flights canceled within the allowed time span.

  • Can I cancel my Cathay Pacific reservation for free within 24hours?

    If the passenger cancels his/her booking within 24 hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7days or more at the time of initiating the cancellation request.

  • How much does Cathay Pacific charge for flight cancellation?

    The Cathay Pacific flight cancellation fee is USD 150 and would be applicable after 24 hours from the date of booking. However, your eligibility criteria for a refund or credit voucher depends on the fare rules applied to your flight booking.

  • How to get a refund with a non-refundable ticket?

    As per Cathay Pacific cancellation policy, to get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • How long will it take to get the refund?

    The refund is usually initiated within 7-20 working days of Cathay Pacific flight cancellation.

  • Do I get a refund if my flight is cancelled?

    You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.

  • Can I make a cancellation request on the day of departure?

    Cathay Pacific flight cancellation policy allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class, reason, and many other factors.

  • Does Cathay Pacific provide wheelchair service to specially-abled passengers?

    Yes, Cathay Pacific Airlines(CX) offers wheelchair and mobility services from the check-in counters at your departing airport. Upon arrival at your destination, you will be taken to the connecting flight or assisted upon the completion of your arrival.

  • Do I need to show any documents while flying with Cathay Pacific?

    For international passengers, visas, passports, and other necessary documents will be required as per the Government guidelines for Cathay Pacific flights.

  • Is it safe to travel with Cathay Pacific during Covid-19?

    Cathay Pacific strictly takes all the necessary measures and follows the Covid-19 guidelines to ensure a safe journey for each passenger. From sanitizing the aircraft after each journey to providing a PPE kit and checking the temperature of each passenger, Cathay Pacific ensures safe travel.

  • How to get a refund with a non-refundable ticket?

    To get a refund for a non-refundable ticket, you must cancel your booking within 24 hours of booking. If the passenger fails to initiate the cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • Can I bring my own food?

    Yes, you can bring your own food. However, the container should be sealed perfectly.

  • Does Cathay Pacific provide in-flight dining?

    Cathay Pacific(CX) provides complimentary food and beverages on all flights, depending on the duration of the journey.

  • Can I fly when I am pregnant?

    Pregnant passengers need to show the medical certificate which should not be 5 days before scheduled flight departure. The medical certificate must state that the passenger is fit to travel.

  • How much does Cathay Pacific charge for flight cancellation?

    If you cancel your Cathay Pacific flights within 24 hours from your departure date then a nominal fee of USD 150 will be charged. However, after a 24 hours time frame, a fee of USD 100 to USD 500 will be charged as per Cathay Pacific flight cancellation policy.

  • Where can I check my Cathay Pacific flight status?

    You can simply visit the official website of Cathay Pacific(CX). There you can navigate to the Online check-in box, type your booking id or ticket number and your last name to get all the necessary updates.

  • Does Cathay Pacific Airlines allow pets on flights?

    Cathay Pacific doesn’t allow pets(dogs, cats, etc) on the aircraft except the medically certified service animals.

Cathay Pacific ‏(CX) Popular Airports

  • Hong Kong International Airport Flights
  • Mactan Cebu International Airport Flights
  • Ninoy Aquino International Airport Flights
  • Chengdu Shuangliu International Airport Flights
  • Soekarno Hatta International Airport Flights
  • Shanghai Pudong International Airport Flights

Popular routes of the Cathay Pacific ‏(CX) airlines

  • Hong Kong to Ho Chi Minh City (HKG to SGN)
  • Hong Kong to Los Angeles (HKG to LAX)
  • Ho Chi Minh City to Hong Kong (SGN to HKG)
  • Shanghai to Hong Kong (SHA to HKG)
  • Hong Kong to San Francisco (HKG to SFO)
  • Hong Kong to Phnom Penh (HKG to PNH)

Cathay Pacific ‏(CX) airlines Destinations

Other Help Topics of Cathay Pacific airlines

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