Fiji Airways

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About Fiji Airways (FJ)

Fiji Airways (FJ) is a flag carrier airline of Fiji and is headquartered in Nadi, Fiji. Its primary hub is at Nadi International Airport and operates scheduled flights to 13 domestic and international destinations. Incorporated in 1947, this airline has successfully gained its forum and serves more than half a million passengers annually. Moreover, the airline has a codeshare agreement with 16 airlines and is a member of Oneworld Alliance Group.

Fleet

The fleet size of Fiji Airways is 13 and consists of aircrafts made out of Airbus and Saab aircrafts.

Let’s find out the list of aircrafts employed for Fiji Airways(FJ):

AircraftIn Fleet
Airbus A330-2003
Airbus A330-3001
Airbus A350-9002
Boeing 737-8002
Boeing 737 MAX 85
Total13

Fiji Airways Flight Details

Flights Per WeekMost Popular Destination
1147Nadi International Airport (NAN)

Popular Flight Routes and Destination

OriginDestinationDeparture DateBest Price
Los Angeles (LAX)Nadi (NAN)Jun 21, 2022USD 551
Melbourne (MEL)Auckland (AKL)Oct 05, 2022USD 343
Sydney (SYD)Nadi (NAN)Sep 13, 2022USD 382
Brisbane (BNE)Hong Kong (HKG)Jul 10, 2022USD 283
Nadi (NAN)Kadavu Island (KDV)Aug 06, 2022USD 221
Port Vila (VLI)Nadi (NAN)Nov 12, 2022USD 455
Los Angeles (LAX)Melbourne (MEL)Jun 10, 2022 USD 433
Labasa (LBS)Nadi (NAN)Nov 16, 2022USD 275 
Taveuni (TVU)Savusavu (SVU)Oct 05, 2022USD 359 
Nadi (NAN)Brisbane (BNE)Aug 30, 2022USD 496

Top Airports Served by Fiji Airways (FJ)

  • Nadi Airport (NAN)
  •  Suva Nausori Airport (SUV)
  •  Labasa Airport (LBS)
  •  Taveuni Island Matei Airport (TVU)
  •  Savusavu Airport (SVU)
  •  Sydney Kingsford Smith Airport (SYD)
  •  Auckland Intl Airport (AKL)
  •  Los Angeles Airport (LAX)
  •  Brisbane Airport (BNE)
  •  Melbourne Airport (MEL)
  •  Kadavu Island Kadavu Airport (KDV)
  •  Port Vila Bauerfield Airport (VLI)
  •  Nuku‘alofa Fua’Amotu Intl Airport (TBU)
  •  Apia Faleolo Airport (APW)
  •  Hong Kong Intl Airport (HKG)

Fiji Airways(FJ) Policies & Services 

Cancellation Policy

The Fiji Airways cancellation policy provides flexibility and premium benefits, offering the passengers a convenient journey. Besides, with Fiji Airways, you don’t have to worry about the refund or last minute cancellation. Here are some facts to understand the policy better:

  • The passengers are eligible to cancel their Fiji Airways(FJ) flights only if the booking is made from Fiji Airways official website or via customer support. 
  • For bookings made via a third-party agency you are suggested to contact the concerned party only.
  • The cancellation is  allowed only if the booking is made 7 days prior to the scheduled departure date.
  • If the flight is canceled within 24 hours of reservation, then Fiji Airways will not charge any cancellation fee. 
  • The amount of cancellation fee also depends on the flight route, destination and many more.
  • The Fiji Airways 24 hour flight cancellation policy is applicable to both refundable and non-refundable flight tickets irrespective of the destination(domestic or international).

  Refund Policy

  • As per Fiji Airways(FJ) flight cancellation refund policy the passenger is eligible for refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
  • If your ticket is non-refundable, then don’t worry. You are also eligible for a full refund if the ticket is canceled within 24 hours of booking.
  • The refund will be credited within 7-10 working days from the day of cancellation. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
  •  The refund of the Fiji Airways(FJ) flight ticket depends upon several factors like technical glitch, flight cancellation and many more. 
  • Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the Fiji Airways cancellation policy.

Baggage Policy

  • The baggage policy of Fiji Airways(FJ) allows separate carry-on allowance rules as per the fleet and age group. The dimension of wheeled or no-wheeled bag must not exceed 118cm (Economy) and 126cm (Business).
Baggage AllowanceEconomyBusiness
Adults & Children on ATR flights1 piece of carry-on/ 15 lbs1 piece of carry-on/ 15 lbs
Adults & Children on B737/Airbus flights1 piece of carry-on/ 15 lbs2 piece of carry-on/ 15 lbs
Infant (< 2 Yrs)1 piece of carry-on/ 7lbs accompanied by adult 1 piece of carry-on/ 7lbs accompanied by adult 

Checked Baggage Allowance

Baggage Allowance for Domestic flights within Fiji
Customer TypeClass of TravelWeight AllowanceNo. Of Pieces
Adult  & ChildrenEconomyBusiness66 lbs1 piece (Economy)3 pieces (Business)
Infant (< 2 Yrs) All Class22 lbs+ stroller1 piece (All Classes)
Baggage Allowance for flights to and from US and Canada
Customer TypeClass of TravelWeight Allowance
Adult  & ChildrenEconomyBusiness66 lbs (Economy)88 lbs (Business)
Infant (< 2 Yrs) All Class22 lbs+ stroller
Baggage Allowance for flights to and from Honolulu:
Customer TypeClass of TravelWeight AllowanceNo. Of Pieces
Adult  & ChildrenEconomyBusiness66 lbs1 piece (All Classes)
Infant (< 2 Yrs) All Class22 lbs+ stroller1 piece (All Classes)
Baggage Allowance for flights to and from Los Angeles and San Francisco
Customer TypeClass of TravelWeight AllowanceNo. Of Pieces
Adult  & ChildrenEconomyBusiness66 lbs1 piece (Economy)3 pieces (Business)
Infant (< 2 Yrs) All Class22 lbs+ stroller1 piece (All Classes)

Carry on baggage for infants

  • Fiji Airways(FJ) will transport your infant’s child seat and stroller free of cost under checked baggage. Only one carry-on diaper bag of 7lbs is allowed in the cabin as per the airline’s policy.
  • The airlines also recommend the use of car seats to optimize your child’s safety as per the Federation Aviation Administration. 

Carry on pets

  • Fiji Airways(FJ) allows domestic cats, dogs, birds, and other household pets for transportation on all the flights of this airline. 
  • However, pets are not allowed in the cabin at the moment. They will only be transported through the cargo.
  • All the necessary arrangements should be made by the pet owners including the container of your pet. 

Booking Fee

  • A nominal service fee for Fiji Airways scheduled flights is charged on flight bookings via the website. However, none at the airport or via third-party agencies.

Check-in & Verification

  • Fiji Airways(FJ) offers you an online check-in option via their website, from where you can print out your boarding pass and print your e-ticket from the comfort of your home. 
  • The web check-in opens up 24 hours prior to your departure date till 4 hours before the flight takes off. 
  • The airline also provides an interactive offline check-in option, where you can print your boarding pass and baggage tag from the self-serving kiosks. 

Baggage Check-in

Checked Baggage

  • After the check-in process, you need to get your baggage checked at the baggage counter no later than 30 minutes before scheduled departure.

In-flight Entertainment

  • Traveling via Fiji Airways(FJ) flights provides you a whole package of complimentary entertainment for Economy and Business class passengers, irrespective of the flight route. 
  • The Fiji Airways aircrafts are packed with overhead screens and Wi-fi access to make your journey impeccable. You can watch your favorite movie or TV shows, and enjoy listening to the music by simply connecting to the airline’s Wifi.

Fiji Airways(FJ) Meal Policy

  • Fiji Airways provides in-flight complimentary meals such as snacks, beverages and freshly prepared dishes for breakfast, lunch, and dinner, which is available according to your flight duration. 

Customer Support

Fiji Airways- Frequently Asked Questions (FAQs)

  • Does Fiji Airways provide wheelchair service to specially-abled passengers?

    Yes, Fiji Airways(FJ) offers wheelchair and other mobility services upon request at your departing airport, for those who are unable to ascend the staircase or else.

  • Do I need to show any documents while flying with Fiji Airways?

    For international passengers, visas, passports, and other necessary documents will be required as per the Government guidelines for Fiji Airways flights. 

  • Is it safe to travel with Fiji Airways during Covid-19?

    Fiji Airways(FJ) strictly takes all the necessary measures and follows the Covid-19 guidelines to ensure a safe journey for each passenger. From sanitizing the aircraft after each journey to providing a PPE kit and checking the temperature of each passenger, Fiji Airways ensures safe travel.

  • How to get a refund with a non-refundable ticket?

    To get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • Can I bring my own food?

    Yes you can bring your own food. However, the container should be sealed perfectly.

  • Does Fiji Airways provide in-flight dining?

    Fiji Airways(FJ) provides complimentary food and beverages on all flights, depending on the duration and destination you’re flying to.

  • Can I fly when I am pregnant?

    Pregnant passengers need to show the medical certificate which should not be 5 days before scheduled flight departure. The medical certificate must state that the passenger is fit to travel.

  • How much does Fiji Airways charge for flight cancellation?

    If you cancel your Fiji Airways flights within 24 hours from your departure date then a nominal fee of 100$ to 400$ will be charged. However, after a 24 hours time frame, a fee of 100$ to 500$ will be charged as per Fiji Airways flight cancellation policy. 

  • Where can I check my Fiji Airways flight status?

    You can simply visit the official website of Fiji Airways(FJ). There you can navigate to the Online check-in box, type your booking id or ticket number and your last name to get all the necessary updates.

  • Does Fiji Airways allow pets on flights?

    Fiji Airways(FJ) allows domestic cats, dogs, birds, and other household pets for transportation on all the flights of this airline. 

  • Can I cancel my Fiji Airways flight?

    Yes, You can easily initiate a cancellation request for the flight booked via https://www.fijiairways.com/, Fiji Airways Call Center, or airport counters within 24 hours from the purchase. The cancellation would be applicable only on the eligible Fiji Airways flights canceled within the allowed time span.

  • Can I cancel my Fiji Airways reservation for free within 24hours?

    If the passenger cancels his/her booking within 24hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7 days or more at the time of initiating the cancellation request.

  • How much does Fiji Airways charge for flight cancellation?

    The Fiji Airways(FJ) flight cancellation fee is 100$ to 400$ and would be applicable after 24 hours from the date of booking. However, your eligibility criteria for a refund or credit voucher depends on the fare rules applied to your flight booking.

  •  How long will it take to get the refund?

    According to the airline, the refund is usually initiated within 7-10 days of Fiji Airways flight cancellation.

  •  Do I get a refund if my flight is canceled?

    You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.

  • Can I make a cancellation request on the day of departure?

    Fiji Airways flight cancellation policy allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class, reason, and many other factors.

Fiji Airways ‏Popular Airports

  • Nadi International Airport Flights
  • Sydney Airport Flights
  • Melbourne Airport Flights
  • Brisbane Airport Flights
  • Christchurch International Airport Flights
  • Honolulu International Airport Flights

Popular routes of the Fiji Airways ‏airlines

  • Los Angeles to Nadi (LAX to NAN)
  • Nadi to Los Angeles (NAN to LAX)
  • San Francisco to Nadi (SFO to NAN)
  • Nadi to San Francisco (NAN to SFO)
  • Nadi to Sydney (NAN to SYD)
  • Sydney to Nadi (SYD to NAN)
  • Nadi to Melbourne (NAN to MEL)
  • Nadi to Auckland (NAN to AKL)

Fiji Airways ‏airlines Destinations

  • Flights to Nadi
  • Flights to Los Angeles
  • Flights to San Francisco
  • Flights to Sydney
  • Flights to Melbourne
  • Flights to Auckland

Fiji Airways ‏Other Help Topics of airlines

  • Fiji Airwayscustomer support number
  • Fiji Airwaysflight change
  • Fiji Airwayscancellation policy
  • Fiji Airwaysrefund policy
  • Fiji Airwaysbaggage policy

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