Iberia Express Airlines

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About Iberia Express Airlines

Iberia Express is a low cost flag carrier airline of Spain and is headquartered in Madrid, Timon, and Barajas. In addition, the airline has a primary hub at the Madrid Barajas International Airport and commenced its operations from 6th October, 2011. As of now, Iberia Express Airlines serves 40 domestic and international destinations. Moreover, the airline works as a subsidiary of the parent company Iberia and is an affiliate member of Oneworld airline alliance. 

Fleet

The fleet size of Iberia Express is 19 and is made completely out of Airbus. Let’s find out the list of aircrafts employed for Iberia Express Airlines(I2):

AircraftIn Fleet
Airbus A320-20011
Airbus A321-2004
Airbus A321neo4
Total19

Iberia Express Flight Details

Flights Per WeekMost Popular Destination
2603Madrid Barajas International Airport(MAD)

Popular Flight Routes and Destinations by Iberia Express Airlines(I2)

OriginDestinationDeparture DateBest Price
Madrid(MAD)Las Palmas de Gran Canaria(LPA)Oct 12, 2022USD 366
Madrid(MAD)Arrecife(ACE)Sep 05, 2022USD 451
Paris(CDG)Madrid(MAD)Mar 20, 2022USD 278
Boston(BOS)Manchester(MAN)Mar 06, 2022USD 789
Miami(MIA)Dublin(DUB)Apr 29, 2022USD 1225
Naples(NAP)Madrid(MAD)Jul 10, 2022USD 328
Copenhagen(CPH)Los Angeles(LAX)Jun 08, 2022USD 699
Ibiza(IBZ)London(LHR)Aug 15, 2022USD 168
Seattle(SEA)Madrid(MAD)Sep 13, 2022USD 537
Chicago(ORD)Seville(SVQ)Aug 22, 2022USD 643

Top Airports Served by Iberia Express Airlines(I2)

  • Madrid Barajas Airport (MAD)
  • Las Palmas de Gran Canaria Airport (LPA)
  • Palma de Mallorca Son Sant Joan Airport (PMI)
  • Santiago de Compostela Airport (SCQ)
  • Santa Cruz de Tenerife Tenerife-Norte Airport (TFN)
  • Seville Airport (SVQ)
  • Berlin Brandenburg Airport (BER)
  • Ibiza Airport (IBZ)
  • Paris Charles de Gaulle Airport (CDG)
  • London Gatwick Airport (LGW)
  • Amsterdam Schiphol Airport (AMS)
  • Arrecife Lanzarote Airport (ACE)
  • Puerto del Rosario Fuerteventura Airport (FUE)
  • Granadilla Tenerife-Sur Airport (TFS)
  • Málaga Airport (AGP)

Iberia Express Airlines(I2) Policies & Services 

Cancellation Policy

The Iberia Express cancellation policy provides flexibility and considerable benefits for the convenience of the passengers. Besides, with Iberia Express(I2), you don’t have to worry about the refund or last minute cancellation. Here are some facts explaining the policy:

  • The passengers are eligible to cancel their Iberia Express flights only if the booking is made from Iberia Express official website or concerned airports. 
  • However, if you’ve booked your Iberia Express Airlines(I2) via third-party then contact their customer support for more information about the refund policy.
  • The cancellation is  allowed only if the booking is made 7-10 days prior to the scheduled departure date.
  • If the flight is canceled within 24 hours of reservation, then Iberia Express will not charge any cancellation fee. 
  • The amount of cancellation fee is different for domestic and international flights and depends on the flight route, destination and many more.
  • The Iberia Express 24 hour flight cancellation policy is applicable to both refundable and non-refundable flight tickets irrespective of the destination(domestic or international).

Refund Policy

  • As per Iberia Express flight cancellation & refund policy, the passenger is eligible for full refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
  • The refund amount will be credited within 7-10 working days of cancellation. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
  • The refund of the Iberia Express flight ticket depends upon several factors like technical glitch, flight cancellation and many more. 
  • Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the Iberia Express cancellation policy.

Baggage Policy

  • The baggage policy of Iberia Express Airlines(I2) allows one piece of carry-on baggage with a maximum weight of 22lbs and one personal item bag irrespective of the class. Moreover, the 3 dimensions of wheeled or non-wheeled bags should not exceed 56cmx40cmx25cm. 
  • The personal item bag is considered as the handbag, laptop bag or suitcase which should be of the allowed baggage size to fit in the overhead bin or under the seat in front of you.

Checked Baggage Allowance

Baggage Allowance for  Domestic flights within Madrid
Cabin Class/ FlightBaggage allowance
Business Class70lbs
Economy Class50lbs
Baggage Allowance for flights to and from USA and Central America
Cabin Class/ FlightNo. of pieces allowedBaggage AllowanceMaximum size
Business Class1 piece70lbs79 inches
Economy Class1 piece50lbs62 inches
Baggage Allowance for flights to and from Asia and South America
Cabin Class/ FlightNo. of pieces allowedBaggage AllowanceMaximum size
Business Class1 piece70lbs79 inches
Economy Class1 piece50lbs62 inches
Baggage Allowance for Flights to and from Europe
Cabin Class/ FlightNo. of pieces allowedBaggage AllowanceMaximum size
Business Class1 piece70lbs79 inches
Economy Class1 piece50lbs62 inches

Carry on baggage for infants

  • Iberia Express Airlines(I2) will transport your infant’s child seat and stroller free of cost under checked baggage. A diaper bag will be counted under the parent’s carry-on limit.
  • The airlines also recommend the use of car seats to optimize your child’s safety as per the Federation Aviation Administration. 

Carry on pets

  • Iberia Express Airlines(I2) allows pets such as dogs and cats only on the aircrafts but space for their travel is subject to availability. Hence, for a smooth travel with your beloved pet you must reserve a seat well before your scheduled departure.
  • If your tickets are booked with a third party, then make reservations for your pet with the concerned party only  

Booking Fee

  • The booking fee for Iberia Express scheduled flights is charged on flight bookings via the website. However, none at the airport or via third-party agencies.

Check-in and verification

  • Iberia Express offers an option for online check-in via website, from where you can book your favorite seat and issue your boarding pass from the comfort of your home. 
  • You can check-in online and print your boarding pass from the self-serving kiosks. 
  • The web check-in opens up 24 hours prior to your departure date till 60 minutes before the flight takes off. 

Baggage Check-in

  • After the self check-in procedure you are required to get your baggage checked at the baggage counter no later than 45 minutes before scheduled departure.

In-flight Entertainment

  • Traveling via Iberia Express Airlines(I2) offers a club express onboard system that allows passengers to read newspapers, magazines, watch movies, TV shows, and listen to their favorite music. 
  • You can simply connect your smartphones, tablets or laptops to the aircraft’s Immfly network for unlimited entertainment. And, can also download the Immfly app and take the downloaded content with you and watch it even after your journey ends.

Iberia Express Airlines(I2) Meal Policy

  • Iberia Express Airlines(I2) offers a Gastroteca Express that provides a wide array of delicious in-flight meals such as snacks, beverages and freshly prepared dishes for breakfast, lunch, and dinner.
  •  Moreover, the meals are not included in your ticket; hence, you have to purchase your favorite meal directly from the carbon crew. If you wish to eat the purchased meal outside the plane, then you have to request a “takeaway” option.

Customer Support

  • Passengers utilizing Iberia Express flights can call on their customer support toll free number +34 91 389 43 75 or visit https://www.iberiaexpress.com/en for any other queries.

Frequently Asked Questions (FAQs)

  • Can I cancel my Iberia Express flight?

    Yes, You can easily initiate a cancellation request for the flight booked via Iberia Express.com, Iberia Express Call Centre, or airport counters within 24 hours from the purchase. The cancellation would be applicable only on the eligible Iberia Express flights cancelled within the allowed time span.

  • Can I cancel my Iberia Express reservation for free within 24 hours?

    If the passenger cancels his/her booking within 24 hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7 days or more at the time of initiating the cancellation request.

  • How much does Iberia Express charge for flight cancellation?

    The Iberia Express flight cancellation fee is 100$ to 400$ and would be applicable after 24 hours from the date of booking. However, your eligibility criteria for a refund or credit voucher depends on the fare rules applied to your flight booking.

  • How to get a refund with a non-refundable ticket?

    As per Iberia Express cancellation policy, to get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • How long will it take to get the refund?

    The refund is usually initiated within 7-10 working days of Iberia Express flight cancellation.

  • Do I get a refund if my flight is cancelled?

    You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.

  • Can I make a cancellation request on the day of departure?

    Iberia Express flight cancellation policy allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class, reason, and many other factors.

  • Does Iberia Express provide wheelchair service to specially-abled passengers?

    Yes, Iberia Express(I2) offers special assistance and mobility services to all the passengers that require help during their journey. 

  • Do I need to show any documents while flying with Iberia Express?

    For international passengers, visas, passports, and other necessary documents will be required as per the Government guidelines for Iberia Express flights.

  • Is it safe to travel with Iberia Express during Covid-19?

    Iberia Express(I2) strictly takes all the necessary measures and follows the Covid-19 guidelines to ensure a safe journey for each passenger. From sanitizing the aircraft after each journey to checking the temperature of each passenger, Iberia Express ensures safe travel.

  • How to get a refund with a non-refundable ticket?

    To get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • Can I bring my own food?

    Yes you can bring your own food. However, the container should be sealed perfectly.

  • Does Iberia Express provide in-flight dining?

    Iberia Express(I2) provides complimentary food and beverages on all flights, depending on the duration of the journey.

  • Can I fly when I am pregnant?

    Pregnant passengers need to show the medical certificate which should not be 5 days before scheduled flight departure. The medical certificate must state that the passenger is fit to travel.

  • How much does Iberia Express charge for flight cancellation?

    If you cancel your Iberia Express flights within 24 hours from your departure date then a nominal fee of 100$ to 400$ will be charged. However, after a 24 hours time frame, a fee of 100$ to 500$ will be charged as per Iberia Express flight cancellation policy. 

  • Where can I check my Iberia Express flight status?

    You can simply visit the official website of Iberia Express Airlines(I2). There you can navigate to the Online check-in box, type your booking id or ticket number and your last name to get all the necessary updates.

  • Does Iberia Express Airlines allow pets on flights?

    Yes, you can travel seamlessly with your beloved dog or cat on Iberia Express flights. However, to learn more about the flying with pets guidelines you are advised to visit the official website of Iberia Express(I2).

Iberia Express ‏(I2) Popular Airports

  • Newark Liberty International Airport
  • Los Angeles International Airport
  • Harry Reid International Airport
  • Orlando International Airport
  • Denver International Airport
  • Hartsfield-Jackson Atlanta International Airport
  • Miami International Airport

Popular routes of the Iberia Express ‏(I2) airlines

  • Iberia Express Airways Flights to New York
  • Iberia Express Airways Flights to Las Vegas
  • Iberia Express Airways Flights to Los Angeles
  • Iberia Express Airways Flights to Orlando
  • Iberia Express Airways Flights to Denver

Other Help Topics of Iberia Express airlines

  • Iberia Express Airline customer support number
  • Iberia Express Airline flight change
  • Iberia Express Airline cancellation policy
  • Iberia Express Airline refund policy
  • Iberia Express Airline baggage policy
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