Malta Air

by shreshta

About Malta Air(AL)

Malta Air (AL) is a flag carrier airline of Malta and is headquartered in Luqa. In addition, the airline operates as a joint venture between RyanAir and the Government of Malta. Founded three years back in 2019, Malta Air(AL) successfully serves in 66 destinations worldwide, as of December 2021. Moreover, it is a low-cost airline that has also operated six aircrafts of its parent company, RyanAir. Additionally, Malta Air received its first aircraft in July 2021.

Fleet

The fleet size of Malta Air fleet is 142 and consists of aircrafts made completely out of Boeing.

Let’s find out the list of aircrafts employed for Malta Air(AL):

AircraftIn Fleet
Boeing 737-800120
Boeing 737 MAX 20022
Total142

Malta Air(AL) Flight Details

Flights Per WeekMost Popular Destination
2269Milan Bergamo International Airport(BGY)

Popular Flight Routes and Destination

OriginDestinationDeparture DateBest Price
Catania(CTA)Luqa(MLA)Apr 19, 2022USD 439
Luqa(MLA)Luqa(MLA)Mar 05, 2022USD 359 
Amsterdam(AMS)Munich(MUC)May 22, 2022USD 545
Milan(LIN)Luqa(MLA)Sep 18, 2022USD 566
Moscow(SVO)Zurich(ZRH)Jul 20, 2022USD 458
Los Angeles(LAX)Luqa(MLA)Jun 05, 2022USD 438 
New York(JFK)Paris(CDG)May 13, 2022USD 293 
Boston(BOS)Luqa(MLA)Oct 03, 2022USD 298 
Luqa(MLA)Boston(BOS)Nov 15, 2022USD 478
Luqa(MLA)Miami(MIA)Aug 23, 2022USD 618 

Top Airports Served by Malta Air(AL)

  • Luqa Malta Intl Airport (MLA)
  • London Heathrow Airport (LHR)
  • Catania Fontanarossa Airport (CTA)
  • Munich Franz Josef Strauss Airport (MUC)
  • Rome Fiumicino Airport (FCO)
  • Paris Orly Airport (ORY)
  • Amsterdam Schiphol Airport (AMS)
  • Paris Charles de Gaulle Airport (CDG)
  • Vienna Intl Airport (VIE)
  • Zurich Airport (ZRH)
  • Milan Linate Airport (LIN)
  • Brussels Bruxelles-National Airport (BRU)
  • London Gatwick Airport (LGW)
  • Lyon Lyon-Saint Exupéry Airport (LYS)
  • Moscow Sheremetyevo Airport (SVO)

Malta Air(AL) Policies & Services 

Cancellation Policy

The Malta Air cancellation policy provides premium benefits and seamless experience to provide convenience to all the passengers. Besides, with Malta Air(AL), you don’t have to worry about the refund or last minute cancellation. Here are some facts to understand the policy better:

  • The passengers are eligible to cancel their Malta Air(AL) flights only if the booking is made from Malta Air official website, customer support or concerned airport counters. 
  • For bookings made via a third-party agency you are suggested to contact the concerned party only.
  • The cancellation is  allowed only if the booking is made 7 days or more prior to the scheduled departure date.
  • If the flight is cancelled within 24 hours of reservation, then Malta Air will not charge any cancellation fee. 
  • The amount of cancellation fee depends on the flight route, destination and many more.
  • The Malta Air 24 hour flight cancellation policy is applicable to both refundable and non-refundable flight tickets irrespective of the destination(domestic or international).

Refund Policy

  • As per Malta Air(AL) flight cancellation refund policy the passenger is eligible for refund if the flight is cancelled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
  • If your ticket is non-refundable, then don’t worry. You are also eligible for a full refund if the ticket is cancelled within 24 hours of booking.
  • The refund will be credited within 7-10 working days from the day of cancellation. And, in case the payment is delayed further, you can get in touch with the airline’s customer support.
  • The refund of the Malta Air(AL) flight ticket depends upon several factors like technical glitch, flight cancellation and many more. 
  • Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the Malta Air cancellation policy.

Baggage Policy

The baggage policy of Malta Air(AL) follows different baggage rules depending on the class. Moreover, the 3 dimensions of wheeled or non-wheeled bags should not exceed 55 cm × 40 cm × 25 cm. 

  • Business Class
    Two pieces of carry-on baggage not weighing more than 33 lbs in total.
  • Economy class
    One piece of carry-on baggage not weighing more than 22 lbs and one small bag not weighing more than 4 lbs. 

Note- The personal item bag is considered as the handbag, laptop bag or suitcase.

Checked Baggage Allowance

Baggage Allowance for Domestic flights within Netherlands
Cabin Class/ FlightBaggage allowance
Business Class70 lbs
Economy Class50 lbs
Baggage Allowance for flights to and from USA and Central America
Cabin Class/ FlightNo. of pieces allowedBaggage AllowanceMaximum size
Business Class2 pieces70 lbs62 inches
Economy 1 piece50 lbs62 inches
Baggage Allowance for flights to and from South America
Cabin Class/ FlightNo. of pieces allowedBaggage AllowanceMaximum size
Business Class2 pieces70 lbs62 inches
Economy 1 piece50 lbs62 inches
Baggage Allowance for Flights to and from Europe
Cabin Class/ FlightNo. of pieces allowedBaggage AllowanceMaximum size
Business Class2 pieces70 lbs62 inches
Economy 1 piece50 lbs62 inches

Carry on baggage for infants

  • Malta Air(AL) will transport your infant’s child seat and stroller free of cost under checked baggage. Infants can check-in one bag with a maximum weight of 22 lbs apart from the parent’s baggage limit.
  • The airlines also recommend the use of car seats to optimise your child’s safety as per the Federation Aviation Administration. 

Carry on pets

  • Malta Air(AL) allows pets such as dogs, cats, and small birds  only on the aircrafts but space for their travel is subject to availability. Hence, for a smooth travel with your beloved pet you must reserve a seat well before your scheduled departure.
  • If your tickets are booked with a third party, then make reservations for your pet with the concerned party only. 

Booking Fee

  • A nominal service fee for Malta Air scheduled flights is charged on flight bookings via the website. However, none at the airport or via third-party agencies.

Check-in & Verification

  • Malta Air(AL) offers an online check-in option via the official website. Through this option you can change your seat, print your boarding pass, and e-ticket from the comfort of your home. 
  • The web check-in opens up 24 hours prior to your departure date till 60 minutes before the flight takes off. 
  • The airline also provides an interactive offline check-in option, where you can print your boarding pass and baggage tag from the self-serving kiosks. 

Baggage Check-in

  • After the self check-in procedure you are required to get your baggage checked at the baggage counter no later than 45 minutes before your scheduled departure. 

In-flight Entertainment

  • Travelling via Malta Air(AL) flights provides you a whole package of entertainment from which you can choose what suits you best. 
  • The Malta Air aircrafts are packed with seat back screens and Wi-fi access to make your journey impeccable. This airline aims to offer you a wide range of movies, TV shows, music, and games. 

Malta Air(AL) Meal Policy

  • Malta Air(AL) provides a wide array of in-flight meals such as snacks, beverages, freshly prepared dishes for breakfast, lunch, and dinner depending on your airfare and duration. 
  • The airline also provides an option of pre-ordering meals via the official website as per your trip. 

Customer Support

  • Passengers utilizing Malta Air flights can call on their customer support number +356 21 662 211 for any other queries.

Malta Air(AL)– Frequently Asked Questions (FAQs)

  • Can I cancel my Malta Air flight?

    Yes, You can easily initiate a cancellation request for the flight booked via Malta Air.com, Malta Air Call Center, or airport counters within 24 hours from the purchase. The cancellation would be applicable only on the eligible Malta Air flights cancelled within the allowed time span.

  • Can I cancel my Malta Air reservation for free within 24 hours?

    If the passenger cancels his/her booking within 24 hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7 days or more at the time of initiating the cancellation request.

  • How much does Malta Air charge for flight cancellation?

    The Malta Air(AL) flight cancellation fee is 100$ to 400$ and would be applicable after 24 hours from the date of booking. However, your eligibility criteria for a refund or credit voucher depends on the fare rules applied to your flight booking.

  • How to get a refund with a non-refundable ticket?

    As per Malta Air cancellation policy, to get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • How long will it take to get the refund?

    The refund will be credited within 7-10 working days from the day of cancellation.

  • Do I get a refund if my flight is cancelled?

    You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.

  • Can I make a cancellation request on the day of departure?

    Malta Air(AL) flight cancellation policy allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class, reason, and many other factors.

  • Does Malta Air provide wheelchair service to specially-abled passengers?

    Yes, Malta Air(AL) offers special assistance and wheelchairs to all the specially abled passengers.

  • Do I need to show any documents while flying with Malta Air?

    For international passengers, visas, passports, and other necessary documents will be required as per the Government guidelines for Malta Air flights.

  • Is it safe to travel with Malta Air during Covid-19?

    Malta Air(AL) strictly takes all the necessary measures and follows the Covid-19 guidelines to ensure a safe journey for each passenger. From sanitising the aircraft after each journey to providing a PPE kit and checking the temperature of each passenger, Malta Air ensures safe travel.

  • How to get a refund with a non-refundable ticket?

    To get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • Can I bring my own food?

    Yes you can bring your own food. However, the container should be sealed perfectly.

  • Does Malta Air provide in-flight dining?

    Malta Air(AL) provides complimentary food and beverages on all flights, depending on the duration of the journey.

  • Can I fly when I am pregnant?

    Pregnant passengers need to show the medical certificate which should not be 5 days before scheduled flight departure. The medical certificate must state that the passenger is fit to travel.

  • How much does Malta Air charge for flight cancellation?

    If you cancel your Malta Air flights within 24 hours from your departure date then a nominal fee of 100$ to 400$ will be charged. However, after a 24 hours time frame, a fee of 100$ to 500$ will be charged as per Malta Air flight cancellation policy.

  • Where can I check my Malta Air flight status?

    You can simply visit the official website of Malta Air(AL). There you can navigate to the Online check-in box, type your booking id or ticket number and your last name to get all the necessary updates.

  • Does Malta Air allow pets on flights?

    Yes, you can travel seamlessly with your beloved pets on Malta Air flights. However, to learn more about the flying with pets guidelines you are advised to visit the official website of Malta Air(AL).

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