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About Sky Airline (H2)

Sky Airline (H2), the flag carrier airline of Santiago, was founded in 2001. Furthermore, it is headquartered in Santiago in Chile and Comodoro Arturo Merino Benítez International Airport as its hub.  It operates its scheduled Sky Airlines flights to 22 destinations across Chile, Brazil, Peru, and Argentina. In addition, the airlines also operate charter flights in South America and Chile within Peru.

Fleet

Sky Airline (H2) offers 2282 weekly flights to more than 22 destinations. As of September 2021, the fleet size of Sky Airline consists:

AircraftsFleet
Airbus A320neo25
Airbus A321neo3
Total28

Sky Airline Flights Details

Flights Per WeekMost Popular Destination
2282Santiago Arturo Merino Benitez

Popular Sky Airlines Flights Routes and Destinations

OriginDestinationDeparture DateBest Price
SantiagoBuenos AiresMarch 11, 2022120 USD
Buenos AiresLimaMarch 13, 2022245 USD
CalamaLa SerenaMarch 15, 202241 USD
Sao PauloSantiagoMarch 18, 2022149 USD
Iquique ConceptionMarch 24, 202255 USD
LimePunta CanaMarch 23, 2022143 USD
Puerto MaldonadoMontt PorttMarch 25, 2022133 USD
Montt PorttPunta ArenasMarch 31, 2022134 USD
ConceptionIquiqueMarch 28, 202278 USD
CancunLimeMarch 29, 2022190 USD

Top Airports Served by Sky Airline

  • Ministro Pistarini International Airport (EZE)
  • Puerto Montt El Tepual Airport (PMC) 
  • La Serena La Florida Airport (LSC) 
  • Antofagasta Cerro Moreno Airport (ANF) 
  • Calama El Loa Airport (CJC)
  • Arica Chacalluta Airport (ARI) 
  • Punta Arenas Pres Ibanez Airport (PUQ)
  •  Balmaceda Teniente Vidal Airport (BBA) 
  • Copiapó Desierto De Atacama Airport (CPO) 
  • Rio de Janeiro–Galeão Intl Airport (GIG)

Sky Airline (H2) Policies & Services (Cancellation, Baggage, Check-in, Booking Fee, in-flight Entertainment)

Sky Airline Cancellation Policy

Sky Airline (H2) is regularly updating its Cancellation and Refund policy to keep it convenient and Flexible for the passengers. You do not have to worry about your last-minute cancellation charges with the Sky Airline flights reservation. Under the Sky Airline Cancellation policy, you can cancel your flight and claim your refund if you meet these criteria:

  • Sky Airline 24 hours cancellation policy is flexible. Under this policy, if any passenger wishes to cancel their flight then this Sky Airline will issue a complete refund. 
  • Sky Airlines also have different cancellation fees for both international and domestic flights.
  • The cancellation fees of $100 to $500 are charged if the ticket cancellation request is made after 24 hours as a risk-free cancellation.
  • If due to any unavoidable circumstances you are unable to travel then there are two ways through which you can cancel- Online and Telephone.
  • If due to any unavoidable circumstances your Sky Airline flight is canceled then you are eligible to get compensation to book the next subsequent Sky Airline flight.

Refund Policy

  • As per the Sky Airline (H2) flight cancellation and refund policy, the passenger is eligible for a full refund, if the flight is canceled within 24 hours from booking. The refund will be given back to the original mode of payment.
  • The validity of the refund ticket is 12 months from the date of issue for the whole unused ticket and the 12 months from the first uplift ticket for the half-used ticket.
  • The refund amount will be credited within seven days if you bought your tickets with a credit card and if you have bought the tickets with cash, cheque, or any other form of payment then it can take up to 20 business days to issue the refund.
  • The refund of Sky Airline flight tickets depends upon various factors such as flight cancellation, technical glitch, and others.
  • Due to severe weather conditions, if the flight is affected then also you can claim a refund.
  • In case of the death of a passenger or any close family member of the passenger, Sky Airline issues a full refund after verifying the valid documentation like Death Certificate.

Baggage Policy

  • If you have purchased the zero-fare then you can add a carry-on from 12 USD, which must meet the following dimensions 25cm x 35cm x 55cm (13in x 9in x21in) that should include handle, pockets, and wheels up to 20 kg.
  • The personal bag items are considered as the backpack, laptop bag, baby bag that should be allowed baggage size to fit into overhead bins.
  • If you carry more bags than permitted then you will be charged with additional costs.
  • The baggage policy of the Sky Airline allows you to carry a single piece of checked-in baggage that should not weigh more than 23 kgs.

Checked Baggage Allowance

Flight/Cabin ClassNumber of PiecesMaximum Size
Plus Fare Passengers1 Piece23 Kg
Full-Fare Passenger1 Piece23 kg

Carry on baggage for Infants

  • If you are traveling with your child then you can carry one stroller or pushchair per infant without any extra charge. Passengers are required to place a label that mentions your contact information on it like name, address, and telephone number).

Carry On Pets

  • Sky Airline allows dogs, cats, and birds as checked baggage either on your flight or the separate one in accordance with the air travel regulations.
  • Unaccompanied minors are not allowed to carry animals under this scheme.
  • You are required to carry documentation according to your destination.
  • Before traveling with the pets in Sky Airline you need to make all the important documentation for your pet available before travel such as a health certificate which should be signed by your veterinarian that indicates that your pet is fit to fly and the pet passport or identification.

Booking Fee

  • According to many payment options given to passengers including credit cards and debit cards through travel websites and from the airline counter at airport.

Check-in and verification

  • Sky Airline offers an option for online check-in through the website and the app available in the Play store from where you can book your favorite seat or issue your boarding pass conveniently.
  • The web check-in for Sky Airline opens up 24 hours prior to your departure for the flights from the U.S.
  • You can check-in online and print your boarding pass from the self-service stand.
  • The web check-in for all the other flights of  Sky Airline opens up 48 hours prior to your departure till 90 minutes before the flight departure.

Baggage Check-in

The Baggage Allowance of Sky Airline includes everything that the passenger is authorized to transport free of charge according to the fare purchased. It includes what you check as checked baggage on the hold. It should be taken into account that there are promotional rates that do not include checked baggage.

In-flight Entertainment

  • Sky Airline offers a great in-flight experience. Traveling through the Sky Airline (H2) offers a wide range of onboard entertainment that includes newspapers, magazines, movies, playing online games, and listening to favorite music.
  • Sky Airline also offers special care and service on unaccompanied minor flights.
  • You can connect your tablets, laptops, and smartphones to the aircraft network for unlimited entertainment.

Sky Airline Meal Policy

  • The airline offers a wide range of snacks and drinks from the airline’s in-flight menu. The menu consists of a selection of sandwiches, salty and sweet snacks along with soft beverages, and hot beverages.
  • Moreover, you can also pre-order your favorite meals while booking the flight tickets. If you have missed booking your pre-order meal then you can purchase your favorite meal directly from the cabin crew.
  • If you are allergic to a particular food then you can request a special meal at least 24 hours before the departure.

Customer Support

  • Passengers utilizing Sky Airline (H2) flights can reach customer care by filling the form at their official website https://www.skyairline.com/.

Sky Airline (H2)- Frequently Asked Questions (FAQs)

  • How can I submit a refund request?

    You can submit a refund request by filling out the form which indicates your case for refunds such as covid case, purchase cancellation, and many more by filling the form at their official website.

  • My flight was rescheduled or canceled. What are my alternatives?

    If your flight has been canceled or rescheduled then you will have the following options:
    You will need to fill out the form to modify the change during the next 12 months at no cost and you will not have to pay the penalty or fare difference.
    If you have not set your new flight date then you will have the facility to request the 100% refund of your ticket through the Sky voucher which you can also use on the date of your choice as it enables you to fly within the next 12 months.

  • Through which channels you will be notified about the flight cancellation?

    If your flight is canceled or is delayed then the airline will send you a notification through your registered e-mail address or cell phone number that is registered at the time you have purchased your ticket. You can also check the flight status online within the range of 7 days by accessing the flight status section.

  • What is luggage compensation?

    Sky Airline will offer compensation only in a few cases like
    Loss of luggage.
    Damage to luggage.
    Missing items in luggage (wastage).
    Item has forgotten on board.
    Suitcase exchanged.

  • What is the baggage limit for Sky Airline for domestic routes including cabin baggage?

    You can carry one piece of hand baggage that can weigh up to 10 kg and additionally you can carry one other small personal item.

  • Does Sky Airline offer web check-in?

    Yes, Sky Airline offers web check-in facilities.

  • How to get a refund or compensation from SKY Airline?

    According to Sky Airline terms and conditions, passengers should submit an application form or compensation claim form on the Sky Airline official website, not on any website.

  • On which routes do Sky Airlines operate its services?

    Sky Airlines operates its flight services to cities like Buenos Aires, Lima, Mendoza, and Rosario.

  • What is Sky Airline's carry-on size allowance?

    Sky Airlines cabin baggage should not exceed more than 55x35x25cm.

  • Can I choose my favorite seating while booking a flight at Sky Airline?

    You can choose your seat selection according to the fare class you have.

  • When you can check-in online at Sky Airlines?

    Sky Airline allows you to check-in online 48 hours before departure.

  • What dimensions are allowed to carry in Sky Airline?

    Your baggage must measure a maximum of 158 linear centimeters which is the sum of the width, height, and length in total that should not exceed this amount. The weight should not exceed more than 23 kg.

  • I brought the flight ticket through a travel agency. Where can I request a Special service?

    For a special service, you can book directly with your travel agency or directly on the official website at the Manage your booking section. After that, you need to enter your reservation code (PNR) and the last name of the passenger then you will be able to customize your trip.

  • How to modify sightseeing booking?

    If you wish to modify a sightseeing product, then you can send an email to 
    [email protected] or call customer care (+56) 2 2955 1857 subject to the product conditions.

  • Can I bring sports equipment?

    If you want to bring Sports equipment, then you must select Special Equipment in the purchase flow.
    You can add up to 3 sports equipment items per passenger.
    Do remember the purchase your additional luggage allowance for your sports equipment items while purchasing your ticket that is cheaper than doing it.

  • Can I request the cancellation of a group reservation?

    Once the reservation for a group is paid, no refunds are allowed and if due to any unavoidable circumstances the trip is canceled or the number of passengers is reduced, the payment is not refundable or reusable for another group. According to the legislation of each country, only the taxes and fiscal fees will be refunded.

  • How can I cancel my airport transport service?

    If you made your transfer reservation with the option “Transfer to the airport to the other destinations” then you can access the My Booking Section where you must enter your email and the reference number and further you can follow the steps of the cancellation process.

Sky Airline Popular Airports

  • Jorge Chavez International Airport
  • Alejandro Velasco Astete Airport
  • Arturo Merino Benitez Airport
  • Crnl. FAP Francisco Secada Vignetta International Airport
  • Rodríguez Ballón International Airport
  • Trujillo Airport
    Teniente Julio Gallardo Airport
  • Ministro Pistarini International Airport
    El Loa Airport
  • Captain Rolden Airport

Popular routes of the Sky Airline

  • Sky Airline Flights to Lima
  • Sky Airline Flights to Santiago
  • Sky Airline Flights to Buenos Aires
  • Sky Airline Flights to Cancun
  • Sky Airline Flights to Bogota
  • Sky Airline Flights to Quito
  • Sky Airline Flights to Barranquilla
  • Sky Airline Flights to Little Rock
  • Sky Airline Flights to San Jose

Other Help Topics of Sky Airline

  • Sky Airline customer support number
  • Sky Airline flight change
  • Sky Airline cancellation policy
  • Sky Airline refund policy
  • Sky Airline baggage policy
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