Sun Country Airlines

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About Sun Country Airlines (SY)

Sun Country Airlines (SY) is an ultra low-cost airline of America and is headquartered in Minneapolis, Minnesota. It has a primary hub at the Minneapolis-St. Paul International Airport and operates in 86 destinations of the USA, Mexico, Central America, and the Caribbean as of December 2021. Established in 1983, Sun Country Airlines earns a revenue of USD 23 million annually. Moreover, it also has an interline agreement with  Condor, China Airlines, Hawaiian Airlines, Eva Air, and Icelandair. 

Fleet

The fleet size of Sun Country Airlines is 44 and consists of narrow body aircrafts made completely out of Boeing aircrafts.

Let’s find out the list of aircrafts employed for Sun Country Airlines(SY):

AircraftIn Fleet
Boeing 737-7001
Boeing 737-80043
Total44

Sun Country Airlines (SY) Flight Details

Flights Per WeekMost Popular Destination
3627Minneapolis–Saint Paul International Airport(MSP)

Popular Flight Routes and Destination

OriginDestinationDeparture DateBest Price
Minneapolis(MSP)Punta Gorda(PGD)Mar 05, 2022USD 169 
Madison(MSN)Fort Myers(RSW)Apr 29, 2022USD 243 
Cancun(CUN)Minneapolis(MSP)May 16, 2022USD 457
Green Bay(GRB)Phoenix(PHX)Oct 03, 2022USD 1026
Las Vegas(LAS)Minneapolis(MSP)Nov 10, 2022USD 633
New York(JFK)Punta Cana(PUJ)Mar 15, 2022USD 137
Minneapolis(MSP)Punta Cana(PUJ)Apr 18, 2022USD 253
Los Angeles(LAX)Minneapolis(MSP)Jul 04, 2022USD 258
Orlando(MCO)Minneapolis(MSP)May 15, 2022USD 357 
Boston(BOS)Las Vegas(LAS)Apr 26, 2022USD 366

Top Airports Served by Sun Country Airlines (SY)

  • Minneapolis St Paul Airport (MSP)
  • Cancun Airport (CUN)
  • Dallas/Fort Worth Airport (DFW)
  • Las Vegas Harry Reid Intl Airport (LAS)
  • Los Angeles Airport (LAX)
  • Fort Myers SW Florida Intl Airport (RSW)
  • San Francisco Airport (SFO)
  • Phoenix Sky Harbor Intl Airport (PHX)
  • Orlando Airport (MCO)
  • Seattle/Tacoma Intl Airport (SEA)
  • Honolulu Airport (HNL)
  • Tampa Airport (TPA)
  • Denver Intl Airport (DEN)
  • Newark Airport (EWR)
  • Boston Logan Intl Airport (BOS)

Sun Country Airlines (SY) Policies & Services 

Cancellation Policy

The Sun Country Airlines cancellation policy provides flexibility and premium benefits, offering the passengers a convenient journey. Besides, with Sun Country Airlines, you don’t have to worry about the refund or last minute cancellation. Here are some facts to understand the policy better:

  • The passengers are eligible to cancel their Sun Country Airlines(SY) flights only if the booking is made from Sun Country Airlines official website or via customer support. 
  • For bookings made via a third-party agency you are suggested to contact the concerned party only.
  • The cancellation is  allowed only if the booking is made 7 days prior to the scheduled departure date.
  • If the flight is cancelled within 24 hours of reservation, then Sun Country Airlines will not charge any cancellation fee. 
  • However, if you cancel a flight after 24 hours of booking, then a cancellation fee will be charged as per the fare type of the ticket. 
  • The amount of cancellation fee also depends on the flight route, destination and many more.
  • The Sun Country Airlines 24 hour flight cancellation policy is applicable to both refundable and non-refundable flight tickets irrespective of the destination(domestic or international).

 Refund Policy

  • As per Sun Country Airlines(SY) flight cancellation refund policy the passenger is eligible for refund if the flight is cancelled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
  • If your ticket is non-refundable, then don’t worry. You are also eligible for a full refund if the ticket is cancelled within 24 hours of booking.
  • The refund will be credited within 3-4 working days from the day of cancellation. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
  • The refund of the Sun Country Airlines(SY) flight ticket depends upon several factors like technical glitch, flight cancellation and many more. 
  • Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the Sun Country Airlines cancellation policy.

Baggage Policy

  • The baggage policy of Sun Country Airlines(SY) allows one piece of carry-on baggage and one personal item bag in both business and economic class with a maximum weight of 35 lbs. 
  • Moreover, the 3 dimensions of wheeled or non-wheeled bags should not exceed 60 cm x 40 cm x 27 cm. The personal item bag should not exceed the dimension limit of 43 cm x 33 cm x 22 cm. 
  • The personal item bag is considered as the handbag, laptop bag or suitcase which should be of the allowed baggage size to fit in the overhead bin or under the seat in front of you.

Checked Baggage Allowance

Baggage Allowance for Domestic flights within Minneapolis
Cabin Class / FlightNo. of pieces allowedBaggage allowance
Business Class2 pieces50 lbs
Economy Class2 pieces50 lbs
Baggage Allowance for flights to and from USA and Central America
Cabin Class / FlightNo. of pieces allowedBaggage AllowanceMaximum size
Business Class2 pieces50 lbs62 inches
Premium Economy(Except flights to Alaska and Hawaii)2 pieces50 lbs62 inches
Baggage Allowance for flights to and from the Caribbean
Cabin Class / FlightNo. of pieces allowedBaggage AllowanceMaximum size
Business Class2 pieces50 lbs62 inches
Economy Class2 pieces50 lbs62 inches
Baggage Allowance for Flights to and from Mexico
Cabin Class / FlightNo. of pieces allowedBaggage AllowanceMaximum size
Business Class2 pieces50 lbs62 inches
Economy Class2 pieces50 lbs62 inches

Carry on baggage for infants

  • Sun Country Airlines (SY) will transport your infant’s child seat and stroller free of cost under checked baggage. Only one carry-on diaper bag is allowed in the cabin as per the airline’s policy.
  • The airlines also recommend the use of car seats to optimise your child’s safety as per the Federation Aviation Administration. 

Carry on pets

  • Sun Country Airlines (SY) allows small cats and dogs within the passenger section of the aircraft. The pet container and the pet itself should not exceed the weight limit of 100 lbs.
  • Pets are allowed as carry-on baggage or checked baggage, but only when a prior request is made with the airline. 

Booking Fee

  • A nominal service fee for Sun Country Airlines scheduled flights is charged on flight bookings via the website. However, none at the airport or via third-party agencies.

Check-in & Verification

  • Sun Country Airlines (SY) offers you an online check-in option via their website, from where you can print out your boarding pass, change your seat, and print your flight receipt from the comfort of your home. 
  • The web check-in opens up 24 hours prior to your departure date till 60 minutes before the flight takes off. 
  • The airline also provides an interactive offline check-in option, where you can print your boarding pass and baggage tag from the self-serving kiosks. 

Baggage Check-in

Checked Baggage

  • After the check-in process,  you need to get your baggage checked at the baggage counter no later than 60 minutes before scheduled departure.

In-flight Entertainment

  • Travelling via Sun Country Airlines (SY) flights provides you a whole package of Minnesota-themed entertainment from which you can choose what suits you best. 
  • The Sun Country Airlines aircrafts are packed with seat back screens and Wifi access to make your journey impeccable. You can watch your favourite movie or TV shows by simply connecting to the airline’s Wifi.

Sun Country Airlines (SY) Meal Policy

  • Sun Country Airlines(SY) provides complimentary non-alcoholic beverages on all flights and only charges for snacks and alcoholic beverages. There are a lot of meal options which you can purchase directly from the cabin crew. 

Customer Support

  • Passengers utilising Sun Country Airlines flights can call on their customer support number +1 651 905 2737 or visit https://www.suncountry.com/ for any other queries.

Frequently Asked Questions (FAQs)

  • Can I cancel my Sun Country Airlines flight?

    Yes, You can easily initiate a cancellation request for the flight booked via Sun Country Airlines.com, Sun Country Airlines Call Centre, or airport counters within 24 hours from the purchase. The cancellation would be applicable only on the eligible Sun Country Airlines flights cancelled within the allowed time span.

  • Can I cancel my Sun Country Airlines reservation for free within 24 hours?

    If the passenger cancels his/her booking within 24 hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7 days or more at the time of initiating the cancellation request.

  • How much does Sun Country Airlines charge for flight cancellation?

    The Sun Country Airlines(SY) flight cancellation fee is 100$ to 400$ and would be applicable after 24 hours from the date of booking. However, your eligibility criteria for a refund or credit voucher depends on the fare rules applied to your flight booking.

  • How to get a refund with a non-refundable ticket?

    As per Sun Country Airlines cancellation policy, to get a refund for a non-refundable ticket, you must cancel your booking within 24 hours of booking. If the passenger fails to cancel the flight booking within the allotted time frame, then the airline will charge a cancellation fee.

  • How long will it take to get the refund?

    The refund is usually initiated within 3-4 days of Sun Country Airlines flight cancellation.

  • Do I get a refund if my flight is cancelled?

    You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.

  • Can I make a cancellation request on the day of departure?

    Sun Country Airlines flight cancellation policy allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class, reason, and many other factors.

  • Does Sun Country Airlines provide wheelchair service to specially-abled passengers?

    Yes, Sun Country Airlines(SY) offers wheelchair and other mobility services upon request at your departing airport, for those who are unable to ascend the staircase or else.

  • Do I need to show any documents while flying with Sun Country Airlines?

    For international passengers, visas, passports, and other necessary documents will be required as per the Government guidelines for Sun Country Airlines flights.

  • Is it safe to travel with Sun Country Airlines during Covid-19?

    Sun Country Airlines(SY) strictly takes all the necessary measures and follows the Covid-19 guidelines to ensure a safe journey for each passenger. From sanitising the aircraft after each journey to providing a PPE kit and checking the temperature of each passenger, Sun Country Airlines ensures safe travel.

  • How to get a refund with a non-refundable ticket?

    To get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • Can I bring my own food?

    Yes you can bring your own food. However, the container should be sealed perfectly.

  • Does Sun Country Airlines provide in-flight dining?

    Sun Country Airlines(SY) provides complimentary non-alcoholic beverages on all flights and only charges for snacks and alcoholic beverages.

  • Can I fly when I am pregnant?

    Pregnant passengers need to show the medical certificate which should not be 5 days before scheduled flight departure. The medical certificate must state that the passenger is fit to travel.

  • How much does Sun Country Airlines charge for flight cancellation?

    If you cancel your Sun Country Airlines flights within 24 hours from your departure date then a nominal fee of 100$ to 400$ will be charged. However, after a 24 hours time frame, a fee of 100$ to 500$ will be charged as per Sun Country Airlines flight cancellation policy. 

  • Where can I check my Sun Country Airlines flight status?

    You can simply visit the official website of Sun Country Airlines(SY). There you can navigate to the Online check-in box, type your booking id or ticket number and your last name to get all the necessary updates.

  • Does Sun Country Airlines allow pets on flights?

    Sun Country Airlines(SY) allows small cats and dogs within the passenger section of the aircraft.

Sun Country Airlines Popular Airports

  • Minneapolis Saint Paul International Airport Flights
  • Mccarran International Airport Flights
  • Los Angeles International Airport Flights
  • Dallas Fort Worth International Airport Flights
  • Phoenix Sky Harbor International Airport Flights
  • Orlando International Airport Flights
  • Southwest Florida Airport Flights
  • San Francisco International Airport Flights

Popular routes of the Sun Country Airlines

  • Los Angeles to Minneapolis (LAX to MSP)
  • Las Vegas to Minneapolis (LAS to MSP)
  • Minneapolis to Los Angeles (MSP to LAX)
  • Minneapolis to Las Vegas (MSP to LAS)
  • Minneapolis to Orlando (MSP to ORL)
  • Orlando to Minneapolis (ORL to MSP)
  • Phoenix to Minneapolis (PHX to MSP)

Sun Country Airlines Destinations

  • Flights to Minneapolis
  • Flights to Los Angeles
  • Flights to Las Vegas
  • Flights to Orlando
  • Flights to Phoenix

Other Help Topics of Sun Country Airlines

  • Sun Country Airline customer support number
  • Sun Country Airline flight change
  • Sun Country Airline cancellation policy
  • Sun Country Airline refund policy
  • Sun Country Airline baggage policy
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