Surinam Airways

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About Surinam Airways (PY)

Surinam, also known as SLM is a flag carrier airline of Suriname and is headquartered in Paramaribo. It was founded in 1953 and operates scheduled and long haul passenger Surinam flights across America and Europe. Additionally, Surinam Airways(PY) has a primary hub at the Johan Adolf Pengel International Airport. As of now, it serves 1 domestic destination and 8 international destinations. It runs under the Government of Suriname and has a codeshare agreement with TUI fly Netherlands.

Fleet

The fleet size of Surinam is 2 and consists of aircrafts made completely out of the Boeing family. 

Let’s find out the list of aircrafts employed for Surinam Airways(PY):

AircraftIn Fleet
Boeing 737-7002
Total2

Surinam Airways Flight Details

Flights Per WeekMost Popular Destination
64Johan Adolf Pengel International Airport(PBM)

Popular Surinam Flights Routes and Destination

OriginDestinationDeparture DateBest Price
Georgetown (GEO)Miami (MIA)Jun 21, 2022USD 251
Paramaribo (PBM)Georgetown (GEO)Oct 05, 2022USD 343
Oranjestad (AUA)Paramaribo (PBM)Sep 13, 2022USD 782
Paramaribo (PBM)Oranjestad (AUA)May 10, 2022USD 383
Paramaribo (PBM)Belem (BEL)Apr 06, 2022USD 221
Miami (MIA)Georgetown (GEO)Nov 12, 2022USD 455
Amsterdam (AMS)Willemstad (CUR)Mar 10, 2022 USD 233
Willemstad (CUR)Orlando (MCO)Nov 16, 2022USD 115 
Orlando (MCO)Port of Spain (POS)Mar 05, 2022USD 359 
Paramaribo (PBM)Port of Spain (POS)May 30, 2022USD 296

Top Airports Served by Surinam Airways (PY)

  • Paramaribo Zanderij Intl Airport (PBM)
  • Georgetown Cheddi Jagan Intl Airport (GEO)
  • Miami Airport (MIA)
  • Oranjestad Reina Beatrix Airport (AUA)
  • Amsterdam Schiphol Airport (AMS)
  • Port of Spain Piarco Intl Airport (POS)
  • Willemstad Hato Int. Airport (CUR)
  • Belém Val De Cans Airport (BEL)
  • Orlando Sanford International Airport (MCO)

Surinam Airways (PY) Policies & Services 

Cancellation Policy

The Surinam Airways cancellation policy provides flexibility and premium benefits, offering the passengers a convenient journey. Besides, with Surinam Airways, you don’t have to worry about the refund or last minute cancellation. Here are some facts to understand the policy better:

  • The passengers are eligible to cancel their Surinam flights only if the booking is made from Surinam Airways official website or via customer support. 
  • For bookings made via a third-party agency you are suggested to contact the concerned party only.
  • The cancellation is  allowed only if the booking is made 7 days prior to the scheduled departure date.
  • If the flight is canceled within 24 hours of reservation, then Surinam Airways will not charge any cancellation fee. 
  • A cancellation fee of $100 to $400 will be charged if a flight is canceled after 24-hours of booking. 
  • The Surinam Airways 24 hour flight cancellation policy is applicable to both refundable and non-refundable flight tickets irrespective of the destination(domestic or international).

  Refund Policy

  • As per Surinam Airways(PY) flight cancellation refund policy the passenger is eligible for refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
  • If your ticket is non-refundable, then don’t worry. You are also eligible for a full refund if the ticket is canceled within 24 hours of booking.
  • The refund will be credited within 7-10 working days from the day of cancellation. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
  • The refund of the Surinam flights depends upon several factors like technical glitch, flight cancellation and many more. 
  • Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the Surinam Airways cancellation policy.

Baggage Policy

  • The baggage policy of Surinam Airways (PY) allows only one piece of carry-on baggage with a maximum weight of 22lbs in both business and economic class. In addition, the dimensions of wheeled or non-wheeled bags must not exceed 115cm.
  • The carry-on bag is considered as a handbag, laptop bag or suitcase which should be of the allowed baggage size to fit in the overhead bin or under the seat in front of you.

Checked Baggage Allowance

Baggage Allowance for Domestic flights within Paramaribo
Cabin Class / FlightRegional RouteMid-Atlantic RouteMaximum Size
Economy1 piece, 1 golf bag 50lbs each1 piece, 54lbs1 golf bag, 50lbs62 inches
Business2 pieces, 1 golf bag 50lbs each2 pieces, 70lbs1 golf bag, 50lbs62 inches
Baggage Allowance for flights to and from USA, Aruba, Port of Spain, Brazil, and Curacao:
Cabin Class / FlightRegional RouteMid-Atlantic RouteMaximum Size
Economy1 piece, 1 golf bag 50lbs each1 piece, 54lbs1 golf bag, 50lbs62 inches
Business2 pieces, 1 golf bag 50lbs each2 pieces, 70lbs1 golf bag, 50lbs62 inches
Baggage Allowance for flights to and from Amsterdam:
Cabin Class / FlightRegional RouteMid-Atlantic RouteMaximum Size
Economy1 piece, 1 golf bag 50lbs each1 piece, 54lbs1 golf bag, 50lbs62 inches
Business2 pieces, 1 golf bag 50lbs each2 pieces, 70lbs1 golf bag, 50lbs62 inches
Carry on baggage for infants
  • Surinam Airways(PY) will transport your infant’s child seat and stroller free of cost under checked baggage. Only one carry-on diaper bag with a maximum weight of 22lbs is allowed in the cabin as per the airline’s policy. 
  • The airlines also recommend the use of car seats to optimize your child’s safety as per the Federation Aviation Administration. 
Carry on pets
  • Surinam flights only allows cats and dogs in the passenger cabin of all flights operated by the airline. 
  • However, the animal container must not exceed 43”L x 31”W x 20”H. The maximum weight of the animal and the container should be not more than 8 lbs and should be stowed under the seat of their owner. 
  • All the necessary arrangements should be made by the pet owners including the container/kennel of the pet. 

Booking Fee

  • A nominal service fee for Surinam Airways scheduled flights is charged on flight bookings via the website. However, none at the airport or via third-party agencies.

Check-in & Verification

  • Surinam Airways(PY) offers you an online check-in option via their website, from where you can print out your boarding pass and print your e-ticket from the comfort of your home. 
  • The web check-in opens up 24 hours prior to your Surinam flights departure date till 2 hours before the flight takes off. 
  • The airline also provides an interactive offline check-in option but only for Vagar, Copenhagen, and Billund, where you can print your boarding pass and baggage tag from the self-serving kiosks. 

Baggage Check-in

After the check-in process, you need to get your baggage checked at the baggage counter no later than 45 minutes before scheduled departure.

In-flight Entertainment

  • Surinam Airways(PY) provides you a whole package of entertainment from which you can choose what suits you best. They offer a wireless entertainment solution, which includes a wide variety of movies, music, and much more.  
  • They provide an open access of endless entertainment to all the passengers. You can watch your favorite movie or TV shows, and enjoy listening to the music, play video games and much more via the seat back screens tucked in the aircraft.

Surinam Airways (PY) Meal Policy

  • Surinam is well renowned for its wide array of in-flight meals such as snacks, beverages and freshly prepared dishes for breakfast, lunch, and dinner, which is available to all the passengers, depending upon the flight duration and destination.

Customer Support

  • Passengers utilizing Surinam flights can call on their customer support number +597 465 700 or visit Surinamairways.com for any other queries.

Surinam Airways – Frequently Asked Questions (FAQs)

  • Does Surinam Airways provide wheelchair service to specially-abled passengers?

    Yes, Surinam Airways(PY) offers wheelchair and other mobility services upon request at your departing airport, for those who are unable to ascend the staircase or else.

  • Do I need to show any documents while flying with Surinam Airways?

    For international passengers, visas, passports, and other necessary documents will be required as per the Government guidelines for Surinam Airways flights. 

  • Is it safe to travel with Surinam Airways during Covid-19?

    Surinam Airways(PY) strictly takes all the necessary measures and follows the Covid-19 guidelines to ensure a safe journey for each passenger. From sanitizing the aircraft after each journey to providing a PPE kit and checking the temperature of each passenger, Surinam Airways ensures safe travel.

  • How to get a refund with a non-refundable ticket?

    To get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • Can I bring my own food?

    Yes you can bring your own food. However, the container should be sealed perfectly.

  • Does Surinam Airways provide in-flight dining?

    Surinam Airways(PY) provides a wide range of complimentary food and beverages on all flights, depending on the duration and destination you’re flying to.

  • Can I fly when I am pregnant?

    Pregnant passengers need to show the medical certificate which should not be 5 days before scheduled flight departure. The medical certificate must state that the passenger is fit to travel.

  • How much does Surinam Airways charge for flight cancellation?

    If you cancel your Surinam Airways flights within 24 hours from your departure date then a nominal fee of 100$ to 400$ will be charged. However, after a 24 hours time frame, a fee of 100$ to 500$ will be charged as per Surinam Airways flight cancellation policy. 

  • Where can I check my Surinam Airways flight status?

    You can simply visit the official website of Surinam Airways(PY). There you can navigate to the Online check-in box, type your booking id or ticket number and your last name to get all the necessary updates.

  • Does Surinam Airways allow pets on flights?

    Surinam Airways(PY) only allows domestic cats and dogs on all the flights served by this airline. 

  • Can I cancel my Surinam Airways flight?

    Yes, You can easily initiate a cancellation request for the flight booked via Surinamairways.com, Surinam Airways Call Center, or airport counters within 24 hours from the purchase. The cancellation would be applicable only on the eligible Surinam Airways flights canceled within the allowed time span.

  • Can I cancel my Surinam Airways reservation for free within 24hours?

    If the passenger cancels his/her booking within 24hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7 days or more at the time of initiating the cancellation request.

  •  How much does Surinam Airways charge for flight cancellation?

    The Surinam Airways(PY) flight cancellation fee is 100$ to 400$ and would be applicable after 24 hours from the date of booking. However, your eligibility criteria for a refund or credit voucher depends on the fare rules applied to your flight booking. 

  • How long will it take to get the refund ?

    The refund is usually initiated within 7-10 days of Surinam Airways flight cancellation.

  • Do I get a refund if my flight is canceled?

    You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.

  • Can I make a cancellation request on the day of departure?

    Surinam Airways flight cancellation policy allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class, reason, and many other factors.

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