Wingo Airlines

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About Wingo Airlines (P5)

Wingo is a low cost airline and works as a subsidiary of Copa Airlines in Colombia. It is headquartered in Bogota, Colombia and Wingo flights operate from its primary hub at El Dorado International Airport. In addition, Copa Airlines founded Wingo in October 2016 and since then, the airline has been operating successfully on domestic as well as international borders. As of now, Wingo Airlines(P5) serves 8 destinations in Colombia and 14 destinations in 11 international countries. Furthermore, Carolina Cortizo is the current managing director of Wingo as declared by its parent company Copa. 

Fleet

The fleet size of Wingo Airlines is 8 and consists of narrow body aircrafts made completely out of Boeing.

Let’s find out the list of aircrafts employed for Wingo Airlines(P5):

AircraftIn Fleet
Boeing 737-8008
Total8

Wingo Airlines Flight Details

Flights Per WeekMost Popular Destination
644El Dorado International Airport (BOG)

Popular Wingo Flights Routes and Destinations

OriginDestinationDeparture DateBest Price
Medellin (MDE)Bogota (BOG)Mar 15, 2022USD 322
Bogota (BOG)São Paulo (GRU) Apr 07, 2022USD 679
Rio de Janeiro (GIG)Brasilia (BSB)May 12, 2022USD 578
Cancun (CUN)Panama City (PTY)Oct 18, 2022USD 487
Rio de Janeiro (GIG)Manaus (MAO)Jun 21, 2022USD 451
São Paulo (GRU)Cartagena (CTG)Jun 05, 2022USD 343
Belo Horizonte (CNF)Bogota (BOG)Sep 13, 2022USD 312
Havana (HAV)São Paulo (GRU)May 10, 2022USD 283
Boston (BOS)Barranquilla (BAQ)Apr 26, 2022USD 295
San Andres (ADZ)Barranquilla (BAQ)Nov 03, 2022USD 344

Top Airports Served by Wingo Airlines (P5)

  • Bogotá El Dorado Airport (BOG)
  •  Medellín Jose Maria Cordova Intl Airport (MDE)
  •  Panama City Tocumen Intl Airport (PTY)
  •  Cartagena Rafael Nunez Airport (CTG)
  •  Cancun Airport (CUN)
  •  Cali Alfonso B. Aragon Intl Airport (CLO)
  •  Santa Marta Simon Bolivar Airport (SMR)
  •  Havana Jose Marti Intl Airport (HAV)
  •  Punta Cana Airport (PUJ)
  •  San Andres Island Airport (ADZ)
  •  Mexico City Benito Juarez Airport (MEX)
  •  Santo Domingo Las Americas Airport (SDQ)
  •  Quito Mariscal Sucre Airport (UIO)
  •  San José Juan Santamaria Intl Airport (SJO)
  •  Barranquilla E Cortissoz Airport (BAQ)

Wingo Airlines (P5) Policies & Services 

Cancellation Policy

The Wingo Airlines cancellation policy provides flexibility and premium benefits, ensuring a convenient journey for all the passengers. Besides, with Wingo Airlines, you don’t have to worry about the refund or last minute cancellation. Here are some facts to understand the policy better:

  • The passengers are eligible to cancel their Wingo flights only if the booking is made from Wingo Airlines official website or via customer support. 
  • For bookings made via a third-party agency you are suggested to contact the concerned party only.
  • The cancellation is  allowed only if the booking is made 7 days prior to the scheduled departure date.
  • If the flight is canceled within 24 hours of reservation, then Wingo Airlines will not charge any cancellation fee. 
  • The Wingo Airlines 24 hour flight cancellation policy is applicable to both refundable and non-refundable flight tickets irrespective of the destination (domestic or international).

Refund Policy

  • As per Wingo Airlines (P5) flight cancellation refund policy the passenger is eligible for refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
  • If your ticket is non-refundable, then don’t worry. You are also eligible for a full refund if the ticket is canceled within 24 hours of booking.
  • The refund will be credited within 5-7 working days from the day of cancellation. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
  • The refund of the Wingo flights depends upon several factors like technical glitch, flight cancellation and many more. 
  • Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the Wingo Airlines cancellation policy.

Baggage Policy

  • The baggage policy of Wingo Airlines(P5) allows one personal item bag with maximum weight up to 22lbs. 
  • The dimensions for wheeled and non-wheeled bags must not exceed 40cmx35cmx25cm.
  • The personal item bag is considered as the handbag, laptop bag or suitcase which should be of the allowed baggage size to fit in the overhead bin or under the seat in front of you.

Checked Baggage Allowance

  • The dimensions for checked baggage must not exceed 80cm x 50 cm x 28cm.
  • The weight of the checked baggage must not exceed 50lbs for all cabin classes and flight routes. 

 Baggage Allowance For Domestic Flights Within Colombia

Cabin ClassPieces AllowedBaggage AllowanceMaximum Size
Economy class2 pieces 44 lbs62 inches
Business class2 pieces 44 lbs62 inches

Baggage Allowance For Flights To and From All International Destinations

Cabin ClassPieces AllowedBaggage AllowanceMaximum Size
Economy class2 pieces 44 lbs62 inches
Business class2 pieces 44 lbs62 inches

Carry on baggage for infants

  • Wingo Airlines(P5) will transport your infant’s child seat and stroller free of cost under checked baggage. Only one carry-on diaper bag is allowed in the cabin as per the airline’s policy.
  • The airlines also recommend the use of car seats to optimize your child’s safety as per the Federation Aviation Administration. 

Carry on pets

  • Wingo flights only allows small domestic pets like dogs and cats on the passenger cabin of the aircraft. 
  • The pet is allowed on the aircraft, only if the weight of the animal container and the pet together does not exceed 22lbs and kennel dimensions must not exceed 33cmx 43cm x 25cm. 

Booking Fee

A nominal service fee for Wingo Airlines scheduled flights is charged on flight bookings via the website. However, none at the airport or via third-party agencies.

Check-in & Verification

  • Wingo Airlines(P5) offers you an online check-in option via their website, from where you can print out your boarding pass, change your seat, and print your flight receipt from the comfort of your home. 
  • The web check-in opens up for all national and international flights 72 hours to 3 hour prior departure of your Wingo flights
  • The airline also provides an interactive offline check-in option, where you can print your boarding pass and baggage tag from the self-serving kiosks at the airports.

Baggage Check-in

After the check-in process, you need to get your baggage checked at the baggage counter no later than 90 minutes before scheduled departure.

In-flight Entertainment

Wingo Airlines(P5) is a low cost airline hence doesn’t offer any in flight entertainment services. 

Wingo Airlines (P5) Meal Policy

Wingo Airlines(P5) provides paid food and beverages on all international flights with a duration of more than 2 hours. You can simply request the cabin crew for the meals you want and they will serve you accordingly. 

Customer Support

Passengers utilizing Wingo flights can call on their customer support number +57 1 3078133 or visit https://www.wingo.com/en for any other queries.

Frequently Asked Questions

  • Does Wingo Airlines provide wheelchair service to specially-abled passengers?

    Yes, You can easily initiate a cancellation request for the flight booked via https://www.airvistara.com/in/en, Vistara Airlines Call Centre, or airport counters within 24 hours from the purchase. The cancellation would be applicable only on the eligible Vistara Airlines flights cancelled within the allowed time span.

  • Do I need to show any documents while flying with Wingo Airlines?

    For international passengers, visas, passports, and other necessary documents will be required as per the Government guidelines for Wingo Airlines flights.

  • Is it safe to travel with Wingo Airlines during Covid-19?

    Wingo Airlines (P5) strictly takes all the necessary measures and follows the Covid-19 guidelines to ensure a safe journey for each passenger. From sanitizing the aircraft after each journey to providing a PPE kit and checking the temperature of each passenger, Wingo Airlines ensures safe travel.

  • How to get a refund with a non-refundable ticket?

    To get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • Can I bring my own food?

    Yes you can bring your own food. However, the container should be sealed perfectly.

  • Does Wingo Airlines provide in-flight dining?

    Wingo Airlines (P5) provides paid food and beverages on all international flights with a duration of more than 2 hours. 

  • Can I fly when I am pregnant?

    Pregnant passengers need to show the medical certificate which should not be 5 days before scheduled flight departure. The medical certificate must state that the passenger is fit to travel.

  • How much does Wingo Airlines charge for flight cancellation?

    If you cancel your Wingo Airlines flights within 24 hours from your departure date then a nominal fee of 100$ to 400$ will be charged. However, after a 24 hours time frame, a fee of 100$ to 500$ will be charged as per Wingo Airlines flight cancellation policy.

  • Where can I check my Wingo Airlines flight status?

    You can simply visit the official website of Wingo Airlines (P5). There you can navigate to the Online check-in box, type your booking id or ticket number and your last name to get all the necessary updates.

  • Does Wingo Airlines allow pets on flights?

    Wingo Airlines (P5) only allows small domestic dogs and cats within the passenger cabin of the aircraft.

  • Can I cancel my Wingo Airlines flight?

    Yes, You can easily initiate a cancellation request for the flight booked via https://www.Wingo.com/, Wingo Airlines Call Center, or airport counters within 24 hours from the purchase. The cancellation would be applicable only on the eligible Wingo Airlines flights canceled within the allowed time span.

  • Can I cancel my Wingo Airlines reservation for free within 24hours?

    If the passenger cancels his / her booking within 24hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7 days or more at the time of initiating the cancellation request.

  •  How much does Wingo Airlines charge for flight cancellation?

    The Wingo Airlines (P5) flight cancellation fee is 100USD to 400USD and would be applicable after 24 hours from the date of booking. However, your eligibility criteria for a refund or credit voucher depends on the fare rules applied to your flight booking.

  • How to get a refund with a non-refundable ticket?

    As per Wingo Airlines cancellation policy, to get a refund for a non-refundable ticket, you must cancel your booking within 24 hours of booking. If the passenger fails to cancel the flight booking within the allotted time frame, then the airline will charge a cancellation fee.

  • How long will it take to get the refund ?

    The refund is usually initiated within 5-7 days of Wingo Airlines flight cancellation.

  • Do I get a refund if my flight is canceled?

    You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.

  • Can I make a cancellation request on the day of departure?

    Wingo Airlines flight cancellation policy allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class, reason, and many other factors.

Wingo Popular Airports

  • Barkley Regional Airport (PAH)
  • Cairo Regional Airport (CIR)
  • Cape Girardeau Municipal Airport (CGI)
  • McKellar-Sipes Regional Airport (MKL)
  • Williamson County Regional Airport (MWA)
  • Owensboro-Daviess County Regional Airport (OWB)
  • Evansville Regional Airport (EVV)
  • Roscoe Turner Field Airport (CRX)
  • Jonesboro Municipal Airport (JBR)
  • Nashville Intl. Airport (BNA)

Popular Routes of the Wingo ‏Airlines

  • Flights to Balboa
  • Flights to Bogota
  • Flights to Medellin
  • Flights to San Andrés
  • Flights to Quito
  • Flights to Cali
  • Flights to Cartagena de Indias
  • Flights to Guayaquil
  • Flights to Bucaramanga
  • Flights to Mexico City
  • Flights to Caracas

Wingo Airlines Destinations

Other Help Topics of Wingo Airlines

  • Wingo Airline customer support number
  • Wingo Airline flight change
  • Wingo Airline cancellation policy
  • Wingo Airline refund policy
  • Wingo Airline baggage policy

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